Education Counsellors Supporting Pupils in Education Information

Dear C McEwan,

Thank you for your request for information regarding Education Counsellors
Supporting Pupils in Education Information. Your request was received by
Essex County Council on 5^th June 2009 and we will be dealing with it
under the terms of the Freedom of Information Act 2000.

We will determine and let you know whether we hold the information you
have requested and consider whether it is exempt from disclosure. Under
certain circumstances we may charge for providing information, but we will
let you know before we do any work that would incur a charge.

Whilst we aim to respond to your request as quickly as possible, please be
aware that we are currently experiencing some delays due to the high
volume of requests we are receiving.

Please contact me if you would like further advice or assistance about
your request or your right to access information held by Essex County
Council.

Many thanks,

ISIS Team

Information Sharing, Information Security

Information Services and Programmes

Essex County Council | County Hall| Phone: 01245 431851 | Ednet: 21851 |
Email: [1][email address]

EssexWorks

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Dear Sir or Madam,

Thank you for your request for information, please find attached our
acknowledgement letter to you from Darren Sewell, one of our Customer Care
Officers. If you require any further assistance, please contact Darren on
the given contact details.

Many Thanks,

Gemma Daly

Customer Care Assistant

Telephone: 01245 434014

Ednet: 40014

Fax: 01245 435131

Email: [1][email address]

Passionate Responsive Inspirational Supportive Motivating - that's
Essex

This electronic message contains information from Essex County Council,
which may be privileged or confidential. The information is intended for
use only by the individual(s) or entity named above. If you are not the
intended recipient, be aware that any disclosure, copying, distribution or
use of the contents of this information is strictly prohibited. If you
have received this electronic message in error, please notify me by
telephone or email (to the number or email address above) immediately.

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Dear C McEwan

Thank you for your email dated 05 June 2009, in which you make a request
under the Freedom of information Act. We would like to apologise for the
severe delay in providing you with this response. This was due to an
administrative error on our part.

You asked if our Local Authority employs education counsellors (rather
than buying in, such as a service from an external provider).

We can confirm that we do not employ any education counsellors. It would
be up to the governing body of an individual school as to whether they
employ such staff, in the same way that teachers are employed by schools,
not the Local Authority.

Once again, we would like to apologise for the delay in providing you with
this reply.

If you are not satisfied with my response to your request, please let me
know. If I am unable to resolve the issue immediately, I will explain our
complaints procedure. If, after following our complaints procedure, you
are still not satisfied, you are entitled to ask the Information
Commissioner to review our decision. You can contact him at Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 01625 545700.

Yours sincerely

Customer Care Team - the Schools, Children and Families Directorate

Passionate Responsive Inspirational Supportive Motivating - that's Essex

This electronic message contains information from Essex County Council,
which may be privileged or confidential. The information is intended for
use only by the individual(s) or entity named above. If you are not the
intended recipient, be aware that any disclosure, copying, distribution or
use of the contents of this information is strictly prohibited. If you
have received this electronic message in error, please notify me by
telephone or email (to the number or email address above) immediately.

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