Dear Sir or Madam,

Please can you provide information on all meetings between the
Department for Work and Pensions in the years 2007 and 2008
including at ministerial level with telephone service providers and
to publish any minutes of these meetings.

Yours faithfully,

Chevalier Bradistini

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within
the Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

http://www.dwp.gov.uk/foi/

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Dear Chevalier Bradistini

Please find attached an update on your recent Freedom Of Information request.

Best regards

Chris

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Dear Lamb Christopher CIT PERFORMANCE MANAGEMENT DIVISION,

Thank you for your response, to clarify, please provide information
on all meetings between the Department for Work and Pensions in the
years 2007 and 2008 including at ministerial level with telephone
service providers in connection with changes to existing telephony
infrastructure and management information systems to improve queue
management and to provide improved data to help monitor and develop
the telephony system. Please include any minutes of these meetings

Yours sincerely,

Chevalier Bradistini

Dear Christopher Lamb

CIT PERFORMANCE MANAGEMENT DIVISION

This request is now overdue a response. By law, the response had to
be made no later than 29 September 2008. Under the Freedom of
Information Act you should have replied by now, and are breaking
the law.

Yours sincerely,

Bradistini

Bradistini

Please find attached the response to your Freedom of Information
Request. Please accept my apologies for the late response.

Best regards

Chris

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