Dear Sir or Madam,

Please can you inform me of your intentions for managing the
provision of digital TV in preparation for analogue switch-off for
the residents of your council-run properties. I would like to know
what process is being used to establish the needs of residents,
costs to residents and services to be provided.

Yours faithfully,

Michael

I would acknowledge your request for information in respect of the above
and would confirm that your enquiry is receiving attention.

Kind regards
Sue Fryer
PA to the Head of Homes & Housing
Wycombe District Council

Tel: 01494 421601/421690
Fax: 01494 421691

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Dear Sir or Madam,

Further to my request of 6th August, I am yet to receive a
response. Please could you send this on asap s you are now outside
of the 20 working days legal limit for a reply.

Yours sincerely,

Mr. Grade

Dear Mr Grade,

I would refer to your request in respect of the above and my acknowlegement
of 13 August.

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If you are unhappy with the service you have received in relation to your
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you should write to the Complaints Co-Ordinator, Wycombe District Council,
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Wycombe District Council has been pro-active in this area for some while.
For a number of years whenever major roof works have needed to be carried
out to existing flatted accommodation, where we as a Landlord have a
responsibility to do so, these aerial systems have been upgraded to accept
digital signals. In addition, the Council's Mobile Homes site was upgraded
some years ago when the existing analogue system required replacement.
The Government timeline for delivering digital signals to cover our
District, as you may be aware, varies from 2011 to 2012, dependent upon the
signal source. However, it is our intention to develop a programme to
ensure that no home, where we have a responsibility to deliver a service,
fails to receive a digital service.
Funding will be a key issue for Wycombe and we are currently exploring
alternative methods of delivery; e.g. buying and installing through a
framework agreement such a Procure for Housing (of which we are a member)
or leasing the required systems from a company through a tender process.
Our tenants' representatives have been kept up to date with the current
position at Wycombe and there has been a presentation by Frances Kneller,
Head of Housing and Property for DigitalUK to our Members and the Chair of
the Tenants and Leaseholders Committee. Based upon her presentation and our
own research it has been decided to opt for an Integrated Reception System
which seems to offer the best ability to deliver choice for residents and
allow for future improvements in this area of activity.
A review of services and service charges is being undertaken within the
next 12 months. This will involve consultations (by letter and through
location-specific meetings) with tenants and leaseholders about the
services that are currently being delivered within their service charges,
including communal aerial systems, and seeking their views about changes in
order to tailor these better to their specific needs. Costs of the various
options, including digital services, will be explained at that time.

Bob MacDermott
Construction Services Manager
Homes and Housing
Wycombe District Council
Tel. 01494 421552
Fax. 01494 421645

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****** DISCLAIMER *****

Any opinions expressed in this email are those of the individual and are not necessarily those of Wycombe District Council.
This email and any files transmitted within it are strictly confidential and intended solely for the use of the individual or
entity to which it is addressed. If you are not the intended recipient of this email you must not copy, distribute or use the
communication in any other way. If you do receive this email in error please contact the sender as soon as possible and
delete the email and any attachments. Wycombe District Council may monitor the contents of email sent and received
via its network for the purposes of ensuring compliance with its policies and procedures.

Wycombe District Council has scanned this email and attachments for viruses but does not accept any responsibilities
for viruses once this email has been transmitted. The recipient is responsible for scanning emails and any attachments for viruses themselves.
This message has been scanned for viruses by MailControl, a service from BlackSpider Technologies.