Dear Sir or Madam,

Please can you inform me of your intentions for managing the
provision of digital TV in preparation for analogue switch-off for
the residents of your council-run properties. I would like to know
what process is being used to establish the needs of residents,
costs to residents and services to be provided.

Yours faithfully,

Michael

07/08/08

Dear Mr Grade

RE: YOUR REQUEST REF NO. 2555 UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your request for information received on the 7 August 2008.
Your request reference is as above.

We will respond to your request promptly and in any event within 20
working days of the date of receipt of your request. If you wish to
contact me to discuss the progress of your request, please use the contact
details given below and quote the reference number given above.

Yours sincerely

Clare Mackay
____________________

Group Managers Assistant
Legal and Insurance Services
Surrey County Council
Rm 127, County Hall
Penrhyn Road
Kingston
KT1 2DN

Tel: 020 8541 9568
Fax: 020 8541 9115
Email: [email address]

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Dear FOI,

Further to my request of 6th August, I am yet to receive a
response. Please could you send this on asap s you are now outside
of the 20 working days legal limit for a reply.

Yours sincerely,

Mr. Grade

[FOI #1632 email]
Dear Mr Grade

RE: YOUR REQUEST REF 2555 UNDER THE FREEDOM OF INFORMATION ACT 2000

We have considered your request which was as follows:
Please can you inform me of your intentions for managing the provision of
digital TV in preparation for analogue switch-off for the residents of
your council-run properties. I would like to know what process is
being used to establish the needs of residents, costs to residents and
services to be provided.
The Council has responsibility for a number of residents and tenants. The
management of the Council's portfolio of homes for the elderly was
externalised some years ago to a number of third-party providers and any
policy regarding the switchover from analogue to digital television will
be their responsibility.
The Council also maintains a portfolio of service accommodation for those
employees who need to live close to their work as well as a very small
portfolio of other staff accommodation. In addition, the Council also
maintains some residential accommodation for children and adults with a
range of behavioural, emotional and physical difficulties. These
portfolios are constantly under review. At this time, however, there is no
strategy in place to deal with the switchover from analogue to digital
television. It is possible that in some areas this will be deemed to be a
tenant responsibility but in other areas it is probable that Surrey County
Council will develop a strategy to deal with this issue as we have to with
other changes outside our control.

We supply this information based on your original request. Please do not
hesitate to contact me at the above address if you have any queries
regarding the information enclosed. Remember to quote the reference
number above in any future communications.

If you are unhappy with the handling of your request for information and
wish to make a complaint or request a review of our decision, in the first
instance you should contact the County Council, quoting your request
number given above, at:

Freedom of Information Officer
Surrey County Council
Room 134
County Hall
Penrhyn Road
Kingston Upon Thames
Surrey
KT1 2DN
[Surrey County Council request email]

If you are not satisfied by the County Council?s response to your
complaint, you have the right to apply to the Information Commissioner for
a decision. The Information Commissioner will normally expect you to have
exhausted our complaints procedure. The Information Commissioner can be
contacted at:

Information Commissioner?s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

Eileen Perren

Freedom of Information Officer (Tuesday - Friday)
Legal and Insurance Services
Surrey County Council
Rm 134, County Hall
Penrhyn Road
Kingston
KT1 2DN

Tel: 020 8541 7969
Fax: 020 8541 9115
Email: [Surrey County Council request email]

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