Cuistomer Service Excellence Website
A Freedom of Information request to Cabinet Office by Public Sector Forums
The request was partially successful.
Public Sector Forums
8 July 2008
Dear Sir or Madam,
Would you please provide me under the Freedom of Information Act
the following information regarding the work relating to 'standards
compliance' being undertaken of the Customer Service Excellence
website, as described at the following link:
http://www.cse.cabinetoffice.gov.uk/acce...
Could you please provide me with the following information:
1. The budgeted cost of the each step of the remedial work,
described in the link above as automatic testing, user testing and
testing with assistive technology.
2. The name of the contracted company or companies undertaking the
work in each step.
3. The total budgetted cost of completing the remedial work to
bring the site to 'AA' conformance.
4. Whether the cost of this remedial work will be met by the
Department or the supplier originally contracted to deliver the
Customer Service Excellence website.
Yours faithfully,
Ian Cuddy
Cabinet Office
8 July 2008
CABINET OFFICE REFERENCE: FOI257495
Dear Mr Cuddy
Thank you for your request for information. Your request was received on 08/07/2008 and is being dealt with under the terms of the Freedom of Information Act 2000.
In some circumstances a fee may be payable and if that is the case, I will let you know the likely charges before proceeding.
If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.
Yours sincerely,
FOI Team
Cabinet Office
E: [Cabinet Office request email]
The Cabinet Office computer systems may be monitored and communications carried on them recorded to secure the effective operation of the system and for other lawful purposes.
show quoted sections
Cabinet Office
5 August 2008
Dear Mr Cuddy,
Please see the attached letter.
Kind Regards
Andrew Magee
FOI Team
Cabinet Office
020 7276 2473
The Cabinet Office computer systems may be monitored and communications carried on them recorded, to secure the effective operation of the system and for other lawful purposes.
show quoted sections
Cabinet Office
2 September 2008
Dear Mr Cuddy
Thank you for your request under the Freedom of Information Act, dated
8th July 2008.
Subsequent to Andrew Magee's letter of 5th August, please see attached
letter in response to your request.
<<doc_2008_09_02_16_25_25_898.pdf>>
Regards,
Emma
Emma Peake
Policy Projects Team
Government Communication Group
Tel: 020 7276 1740
The Cabinet Office computer systems may be monitored and communications carried on them recorded, to secure the effective operation of the system and for other lawful purposes.
show quoted sections
Things to do with this request
Add an annotation (to help the requester or others)Respond to request (FOI officers only)




Public Sector Forums left an annotation (2 September 2008)
Yours sincerely
Ian Cuddy
Link to this