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Minutes of 2008 CSSB & PSMG meetings Dear Ian Cuddy, Thank you for your request for information regarding 'copies of the minutes of the meetings in 2008 of the Civil Service Steering... Rejected.
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Cuistomer Service Excellence Website

A Freedom of Information request to Cabinet Office by Public Sector Forums

The request was partially successful.

Public Sector Forums

8 July 2008

Dear Sir or Madam,

Would you please provide me under the Freedom of Information Act
the following information regarding the work relating to 'standards
compliance' being undertaken of the Customer Service Excellence
website, as described at the following link:

http://www.cse.cabinetoffice.gov.uk/acce...

Could you please provide me with the following information:

1. The budgeted cost of the each step of the remedial work,
described in the link above as automatic testing, user testing and
testing with assistive technology.

2. The name of the contracted company or companies undertaking the
work in each step.

3. The total budgetted cost of completing the remedial work to
bring the site to 'AA' conformance.

4. Whether the cost of this remedial work will be met by the
Department or the supplier originally contracted to deliver the
Customer Service Excellence website.

Yours faithfully,

Ian Cuddy

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Cabinet Office

8 July 2008

CABINET OFFICE REFERENCE: FOI257495

Dear Mr Cuddy

Thank you for your request for information. Your request was received on 08/07/2008 and is being dealt with under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, I will let you know the likely charges before proceeding.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.

Yours sincerely,

FOI Team
Cabinet Office
E: [Cabinet Office request email]

The Cabinet Office computer systems may be monitored and communications carried on them recorded to secure the effective operation of the system and for other lawful purposes.

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Cabinet Office

5 August 2008


Attachment DOC_2008_08_05_17_43_25_632.pdf
306K Download


Dear Mr Cuddy,

Please see the attached letter.

Kind Regards

Andrew Magee

FOI Team

Cabinet Office

020 7276 2473

The Cabinet Office computer systems may be monitored and communications carried on them recorded, to secure the effective operation of the system and for other lawful purposes.

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Cabinet Office

2 September 2008


Attachment doc_2008_09_02_16_25_25_898.pdf
460K Download


Dear Mr Cuddy

Thank you for your request under the Freedom of Information Act, dated
8th July 2008.

Subsequent to Andrew Magee's letter of 5th August, please see attached
letter in response to your request.

<<doc_2008_09_02_16_25_25_898.pdf>>

Regards,

Emma

Emma Peake
Policy Projects Team
Government Communication Group

Tel: 020 7276 1740

The Cabinet Office computer systems may be monitored and communications carried on them recorded, to secure the effective operation of the system and for other lawful purposes.

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Public Sector Forums left an annotation (2 September 2008)

Thanks. I will be requesting an internal review in due course through the official channels given that other departments have previously released the information you have withheld.

Yours sincerely

Ian Cuddy

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