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Criteria for dealing with Representations and Appeals
Giovanni Bianco made this Freedom of Information request to Transport for London
The request was successful.
From: Giovanni Bianco
8 December 2009
Dear Transport for London,
I would be grateful if you could provide me with a copy of the
document(s) "Criteria for dealing with Representations and Appeals"
(referred to in the Information Tribunal Appeal (ref EA/2009/0061))
and also a copy of the document "Helping you with your Congestion
Charging Penalty Charge Notice”.
Many thanks,
Giovanni Bianco
Transport for London
9 December 2009
Our Ref : 1005462493
Date : 09.12.2009
Mr G Bianco
[FOI #24372 email]
Dear Mr Bianco
Thank you for your request for information dated 08/12/09 as received by
Transport for London on 08/12/09. This request will be dealt with under
the terms of the Freedom of Information Act 2000.
We will aim to deal with your request promptly and provide you with a
response by 11/01/10.
If you are unhappy with the response you receive, you may wish to use our
complaints procedure by writing to Beverley Hall, Head of Customer
Services & Consultation, at the address above, stating your concerns.
In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.
Once again, thank you for taking the time to contact us.
Yours sincerely
Gilmore Barrett
Correspondence Support Manager (Policy)
LondonStreets Customer Services
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Transport for London
7 January 2010
FOI CDRA V2 190606.pdf
505K
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your right to appeal Copyright.pdf
11K
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Our Ref: 1005462493/CI
Date: 05.01.2010
[FOI #24372 email]
Dear Mr Bianco
FREEDOM OF INFORMATION REQUEST
Thank you for your email received by Transport for London (TfL) on 8
December 2009.
Your request has been considered under the requirements of the Freedom of
Information Act and I can confirm that TfL does hold the information you
require.
Please find attached a copy of:
Criteria for dealing with Representations and Appeals.
Note, the areas highlighted in yellow represent areas of the document
which were amended from a previous version of the document.
The document ‘Helping you with your Congestion Charging Penalty Charge
Notice’ is available on TfL's website at the following link:
[1]http://www.tfl.gov.uk/assets/downloads/h...
If this is not the information you are looking for, please contact Gilmore
Barrett, Correspondence Support Manager - London Streets, at
[2][email address]
Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.
Yours sincerely
Patricia Mitchell
Head of Customer Services
Transport for London
Surface Transport Communications & Engagement
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I Madder left an annotation ( 4 May 2010)
TfL are now using the same exemption for the same reason in regards to my request at http://www.whatdotheyknow.com/request/pe...
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Richard Taylor left an annotation ( 3 February 2010)
The argument TFL made against disclosure was that the release would prejudice the exercise of TFL's functions and Freedom of Information Act exemptions under section 30 (Investigations and proceedings conducted by public authorities) and 31 (Law enforcement) were claimed.
The information commissioner agreed with TFL, but then the information tribunal overturned the information commissioner's decision and ordered the document be released.
http://www.informationtribunal.gov.uk/DB...
Link to this