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Council Functions

Stuart Hardwicke CARRUTHERS made this Freedom of Information request to Barking and Dagenham Borough Council

The request was partially successful.

From: Stuart Hardwicke CARRUTHERS

23 August 2008

Dear Sir or Madam,

I would like to know the average proportion of time the elected
representatives of your authority spend as part of their duties for
2005/2006, 2006/2007 and 2007/2008 on their main activities. The
activities that form their duties (employment) as an elected
representative are:

1 directly resolving complaints against the executive (Council
Staff) of the Council by residents;
2 sitting on committee's;
3 acting for the political parties that they represent and/or
ceremonial duties (i.e. all time not spent on sitting on a
Committee or resolving a complaint against the executive);

The total time spent by an elected representative for a Council on
these three activities should be 100 per cent of the time they
spend 'working for a Council' as an elected representative.

I would additionally like to know how much in total was paid to
local councillors to meet all their duties (including expenses) for
2005/2006, 2006/2007 and 2007/2008 by your authority, and how many
elected representatives are (and were) represented on your
authority for these years.

I would also like to know how many Complaints in total were
submitted to your Council in 2005/2006, 2006/2007 and 2007/2008 for
each year. I would further like to know how many of these
complaints were formally considered by an elected representative
for each of these years.

I would further like to know how many complaints against the
Executive (Council staff) led to the elected representatives
formally identifying that the Executive had acted wrongly for the
years 2005/2006, 2006/2007 and 2007/2008, and how many of these
formal determinations by the elected representatives identify that
there was no wrong-doing by the Executive. How many staff employed
by your authority in 2005/2006, 2006/2007 and 2007/2008 ceased to
be employed by your authority as a direct result of a complaint
against the Executive, and the Councillors identifying this to be
the case.

I would further like to know how much money the Council has paid to
a complainant (i.e. victim of a Council's wrongdoing) through its
own complaints system (i.e. excluding any intervention by the Local
Government Ombudsman, Valuation Tribunal or similar body) in
2005/2006, 2006/2007 and 2007/2008.

I would like to know how much money either in the form of local
settlement or additional formal finding of maladministration
causing injustice the Local Government Ombudsman has recommended
that your Council pay in 2005/2006, 2006/2007 and 2007/2008 (for
each year) and if the Local Government Ombudsman's recommendations
have been met in full (including any non-financial recommendations
for each year)). Please detail any recommendation that has not been
met in full and provide a copy of the Elected representatives
decision. Please additionally identify if these costs were met
directly by Council Tax Payers or the Council's insurers (excluding
self insurance by a Council)

Finally, please provide details of the financial cost of
administering all your complaints systems (including FoI and DP) by
the Executive for 2005/2006, 2006/2007 and 2007/2008 and the number
of staff employed in administering complaints and resolving these
(Full time equivalent staffing levels). Please also provide details
of your total administrative costs for 2005/2006, 2006/2007 and
2007/2008 and the total number of staff employed by your authority,
as well as any pay increase (including increments) made to the
Council's Chief Executive (Head of Paid Service) in pounds sterling
for each of these years. Please additionally identify if the Chief
Executives wages included performance related payments.

If you do not have this reasonably basic management information
related to complaints and/or identify that the costs of accessing
the information requested will be more than £450 please state this
and identify that your Authority does not have either a functioning
or accountable complaints system, and does not maintain any basic
management information related to this issue.

If you have a complaints system not fit for purpose please identify
which political party currently controls your Council, and if this
political party has appointed the current Electoral Registration
and Returning Officer through its control of the Council (with date
of their formal appointment). Please name the current Electoral
Registration and Returning Officer, and identify if they are also
Head of Paid Service, and Clerk to your Authority. Please
additionally provide any documentation maintained by your Local
Authorities Head of Paid Service identifying that they personally
do not believe it to be appropriate for your Council to have a
complaints system that is fit for purpose. This documentation
should be in existence due to the provisions of s4 of the Local
Government Act 1989.

Yours faithfully

Stuart HARDWICKE CARRUTHERS

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From: 3000Direct
Barking and Dagenham Borough Council

23 August 2008

Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

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From: 3000Direct
Barking and Dagenham Borough Council

27 August 2008

Dear Stuart,

Thank you for contacting Barking and Dagenham Direct.

We have logged your request under the Freedom of Information Act; you
should expect to receive a response within 20 working days; your reference
is LBBD/31834

In the meantime, if you have any questions or require further information
please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge

Barking and Dagenham Direct

London Borough of Barking and Dagenham

Roycraft House, 2nd Floor

15 Linton Road

Barking, IG11 8HE

Telephone: 0208 215 3000

Fax: 0208 227 5184

Minicom: 0208 227 5755

Website: www.barking-dagenham.gov.uk

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

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From: Fattahi-Negro Wassim
Barking and Dagenham Borough Council

29 August 2008

Dear Mr Hardwicke Carruthers

Thank you for your e-mail received 27 August 2008 requesting information about the average proportion of time the elected representatives in the local authority spend as part of their duties for 2005/2006, 2006/2007 and 2007/2008 on their main activities.

Ann Gravestock in the Resources Department will arrange for the information to be provided to you no later than 24th September 2008.

Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed is this is the case and why.

Yours sincerely

Wassim Fattahi-Negro
Corporate Complaints Officer

Corporate Complaints Team

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

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From: Alabi Nina
Barking and Dagenham Borough Council

24 September 2008

Dear Mr Hardwicke Carruthers

Request for information (ref: LBBD/31834)

Your request for information about the average proportion of time the
elected representatives in our local authority spend dealing with
complaints and other duties is being considered. We are sorry but will
not be in a position to respond to your request within 20 working days
following the date of receipt of your request.

Angela Martin should be able to respond by 10 October 2008. If for any
reason she is not in a position to respond by that date she will write to
you again with a further explanation.

If you need any more information, or if I can be of any further help,
please contact me.

Yours sincerely

Nina Alabi

Business Support Officer

Corporate Complaints Team

London Borough of Barking and Dagenham

Room 259

Civic Centre

Wood Lane, Dagenham

RM10 7BN

Telephone: 0208 227 2875

Fax: 0208 227 2471

Textlink: 0208 227 2594

E-mail:[email address]

Website: [1]www.barking-dagenham.gov.uk

Together we will build communities and transform lives....

Protect the environment and save trees. Please only print if essential

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person: to do so maybe unlawful.

References

Visible links
1. http://www.barking-dagenham.gov.uk/

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From: Stuart Hardwicke CARRUTHERS

24 September 2008

Dear Alabi Nina,

No problem. look forward to receipt of the Information

Yours sincerely,

Stuart Hardwicke CARRUTHERS

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From: Martin Angela
Barking and Dagenham Borough Council

23 October 2008


Attachment Mr Hardwicke Carruthers LBBD 31834.doc
473K Download View as HTML


Dear Mr Hardwicke Carruthers

I attach the response to your Freedom of Information Request regarding
Council Functions at Barking & Dagenham Council.

Yours sincerely

Angie Martin

Acting Group Manager Complaints

Corporate Complaints Team

London Borough of Barking & Dagenham

Room 259

Civic Centre

Wood Lane

Dagenham

RM10 7BN

Telephone: 020 8227 2173

Fax: 020 8227 2471

Textlink: 020 8227 2594

e-mail [email address]

Most Improved Council of the Year 2008

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person: to do so maybe unlawful.

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