Dear Sir or Madam,

Will you please tell me

(a) The name of the telephone company which facilitates the new
contact number 0844 80 80 80

(b) the charges levied by this company on Notts County Council to
facilitate the termination of this number to your landlines

(c) the amounts of the call charges that is credited to Notts
County Council from the use of this number

Yours faithfully,

John Bradbury

Thank you for your enquiry. We will respond to you shortly. Please note
the following login, which you may use to check on this and any future
enquiries you may have:

E-mail address: [FOI #4000 email]
Password: QvV3XKIB

[1]By clicking here you may view and/or update your details..

--------------------------------------------------------------------------

References

Visible links
1. http://notts-contact.custhelp.com/cgi-bi...

Thank you for contacting Nottinghamshire County Council. You should expect
a response from us shortly. Your enquiry is detailed below under the
heading 'Enquiry History'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081108-000003
Question: Freedom of Information request - Cost of running the 0844
80 80 80
Date Created: 08/11/2008 19:11
Last Updated: 08/11/2008 19:11
Status: Unresolved

Enquiry History
Customer (John Bradbury) 08/11/2008 19:11
Dear Sir or Madam,

Will you please tell me

(a) The name of the telephone company which facilitates the new
contact number 0844 80 80 80

(b) the charges levied by this company on Notts County Council to
facilitate the termination of this number to your landlines

(c) the amounts of the call charges that is credited to Notts
County Council from the use of this number

Yours faithfully,

John Bradbury

show quoted sections

Recently you sent Nottinghamshire County Council an enquiry. Our response
is detailed below, along with your enquiry, under the heading 'Enquiry
History'.

We will assume your enquiry has been resolved if we do not hear from you
within 7 days.

Thank you for contacting us.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Subject
Freedom of Information request - Cost of running the 0844 80 80 80

Enquiry History
Response (Steve Evans) 10/11/2008 16:08
Dear John,

Thank you for your email requesting information under the freedom of
information act. This has been forwarded to the relevant department who
will contact you when they have the information you require.

If you have any further questions please do not hesitate to contact us.
Customer (John Bradbury) 08/11/2008 19:11
Dear Sir or Madam,

Will you please tell me

(a) The name of the telephone company which facilitates the new
contact number 0844 80 80 80

(b) the charges levied by this company on Notts County Council to
facilitate the termination of this number to your landlines

(c) the amounts of the call charges that is credited to Notts
County Council from the use of this number

Yours faithfully,

John Bradbury

show quoted sections

Dear Nottinghamshire County Council,

I'm sorry but the URL you gave me was for your FAQ home page which
I was unable to access as I have no user ID or password as it
required me to log on. In no way did it answer the request

Will you please give me the correct URL

Yours sincerely,

John Bradbury

Thank you for contacting Nottinghamshire County Council. You should expect
a response from us shortly. Your enquiry is detailed below under the
heading 'Enquiry History'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081110-000034
Question: Re: Freedom of Information request - Cost of running the 0844 80 80 80
Date Created: 10/11/2008 21:11
Last Updated: 10/11/2008 21:11
Status: Unresolved

Enquiry History
Customer (John Bradbury) 10/11/2008 21:11
Dear Nottinghamshire County Council,

I'm sorry but the URL you gave me was for your FAQ home page which
I was unable to access as I have no user ID or password as it
required me to log on. In no way did it answer the request

Will you please give me the correct URL

Yours sincerely,

John Bradbury

show quoted sections

Recently you sent Nottinghamshire County Council an enquiry. Our response
is detailed below, along with your enquiry, under the heading 'Enquiry
History'.

We will assume your enquiry has been resolved if we do not hear from you
within 7 days.

Thank you for contacting us.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Subject
Re: Freedom of Information request - Cost of running the 0844 80 80 80

Enquiry History
Response (Steve Evans) 13/11/2008 12:57
Dear John,

I refer to your e-mail regarding our message informing you that your enquiry has been classed as
solved.

The message you received is an automated response that is generated after 7 days. It has been sent to
you in error and I apologise for the confusion.

As you requested information under the Freedom of Information Act 2000 you should receive a reply
within 20 working days. Please contact us again if you do not receive a reply from our Freedom of
Information Practitioner within this timescale.

I hope this clarifies the situation.
Customer (John Bradbury) 10/11/2008 21:11
Dear Nottinghamshire County Council,

I'm sorry but the URL you gave me was for your FAQ home page which
I was unable to access as I have no user ID or password as it
required me to log on. In no way did it answer the request

Will you please give me the correct URL

Yours sincerely,

John Bradbury

show quoted sections

Dear Nottinghamshire County Council,

I note from your erroneous replies that you will consider the
matter closed unless I resurrect it within 7 days of your reply.

I am going away for two weeks as from this week-end and therefore
cannot guarantee to see the reply in time assuming that you send it
while I am away.

In the event of your replying will you please hold it open until
3rd December (your legal limit for a reply is 9th December 2008

Yours sincerely,

John Bradbury

Thank you for contacting Nottinghamshire County Council. You should expect
a response from us shortly. Your enquiry is detailed below under the
heading 'Enquiry History'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081115-000005
Question: Re: Freedom of Information request - Cost of running the 0844 80 80 80
Date Created: 15/11/2008 09:55
Last Updated: 15/11/2008 09:55
Status: Unresolved

Enquiry History
Customer (John Bradbury) 15/11/2008 09:55
Dear Nottinghamshire County Council,

I note from your erroneous replies that you will consider the
matter closed unless I resurrect it within 7 days of your reply.

I am going away for two weeks as from this week-end and therefore
cannot guarantee to see the reply in time assuming that you send it
while I am away.

In the event of your replying will you please hold it open until
3rd December (your legal limit for a reply is 9th December 2008

Yours sincerely,

John Bradbury

show quoted sections

We have not heard from you concerning your enquiry in the 7 days since we
sent you a response. Consequently, we have changed the status of your
enquiry to 'solved'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081108-000003
Question: Freedom of Information request - Cost of running the 0844
80 80 80
Category Level Your Council
1:
Date Created: 08/11/2008 19:11
Last Updated: 18/11/2008 05:22
Status: Solved

Enquiry History
Response (Steve Evans) 10/11/2008 16:08
Dear John,

Thank you for your email requesting information under the freedom of
information act. This has been forwarded to the relevant department who
will contact you when they have the information you require.

If you have any further questions please do not hesitate to contact us.
Customer (John Bradbury) 08/11/2008 19:11
Dear Sir or Madam,

Will you please tell me

(a) The name of the telephone company which facilitates the new
contact number 0844 80 80 80

(b) the charges levied by this company on Notts County Council to
facilitate the termination of this number to your landlines

(c) the amounts of the call charges that is credited to Notts
County Council from the use of this number

Yours faithfully,

John Bradbury

show quoted sections

Recently you sent Nottinghamshire County Council an enquiry. Our response
is detailed below, along with your enquiry, under the heading 'Enquiry
History'.

We will assume your enquiry has been resolved if we do not hear from you
within 7 days.

Thank you for contacting us.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Subject
Re: Freedom of Information request - Cost of running the 0844 80 80 80

Enquiry History
Response (Steve Evans) 20/11/2008 10:00
Dear John,

I refer to your e-mail regarding your Freedom of information request- cost of running the 0844808080. I
would like to reassure you that your request has gone to the appropriate person and will be dealt with
in the time scale.
I can only apologise again for the automated response that has been sent to you in error.
Customer (John Bradbury) 15/11/2008 09:55
Dear Nottinghamshire County Council,

I note from your erroneous replies that you will consider the
matter closed unless I resurrect it within 7 days of your reply.

I am going away for two weeks as from this week-end and therefore
cannot guarantee to see the reply in time assuming that you send it
while I am away.

In the event of your replying will you please hold it open until
3rd December (your legal limit for a reply is 9th December 2008

Yours sincerely,

John Bradbury

show quoted sections

We have not heard from you concerning your enquiry in the 7 days since we
sent you a response. Consequently, we have changed the status of your
enquiry to 'solved'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081115-000005
Question: Re: Freedom of Information request - Cost of running the 0844 80 80 80
Escalation Level: 2 days from time created 1
Category Level 1: Your Council
Date Created: 15/11/2008 09:55
Last Updated: 28/11/2008 05:23
Status: Solved

Enquiry History
Response (Steve Evans) 20/11/2008 10:00
Dear John,

I refer to your e-mail regarding your Freedom of information request- cost of running the 0844808080. I
would like to reassure you that your request has gone to the appropriate person and will be dealt with
in the time scale.
I can only apologise again for the automated response that has been sent to you in error.
Customer (John Bradbury) 15/11/2008 09:55
Dear Nottinghamshire County Council,

I note from your erroneous replies that you will consider the
matter closed unless I resurrect it within 7 days of your reply.

I am going away for two weeks as from this week-end and therefore
cannot guarantee to see the reply in time assuming that you send it
while I am away.

In the event of your replying will you please hold it open until
3rd December (your legal limit for a reply is 9th December 2008

Yours sincerely,

John Bradbury

show quoted sections

Dear Nottinghamshire County Council,

I note that, to date, I have received no reply to my Freedom of
Information query save for several holding replies which in no way
answered my question.

According to the Freedom of Information act you should have replied
within 20 working days and this expired on 9th December 2008
(yesterday)

I therefore request an internal review an a full and final reply to
my request otherwise I will have to refer this to the Information
Commissioner.

Yours sincerely,

John Bradbury

Thank you for contacting Nottinghamshire County Council. You should expect
a response from us shortly. Your enquiry is detailed below under the
heading 'Enquiry History'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081210-000003
Question: Internal review of Freedom of Information request - Cost of running the 0844 80 80 80
Date Created: 10/12/2008 08:11
Last Updated: 10/12/2008 08:11
Status: Unresolved

Enquiry History
Customer (John Bradbury) 10/12/2008 08:11
Dear Nottinghamshire County Council,

I note that, to date, I have received no reply to my Freedom of
Information query save for several holding replies which in no way
answered my question.

According to the Freedom of Information act you should have replied
within 20 working days and this expired on 9th December 2008
(yesterday)

I therefore request an internal review an a full and final reply to
my request otherwise I will have to refer this to the Information
Commissioner.

Yours sincerely,

John Bradbury

show quoted sections

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Nottinghamshire
County Council's handling of my FOI request 'Cost of running the
0844 80 80 80'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/co...

Yours sincerely,

John Bradbury

Thank you for contacting Nottinghamshire County Council. You should expect
a response from us shortly. Your enquiry is detailed below under the
heading 'Enquiry History'.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Question Reference #081210-000004
Question: Internal review of Freedom of Information request - Cost of
running the 0844 80 80 80
Date Created: 10/12/2008 08:25
Last Updated: 10/12/2008 08:25
Status: Unresolved

Enquiry History
Customer (John Bradbury) 10/12/2008 08:25
Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Nottinghamshire
County Council's handling of my FOI request 'Cost of running the
0844 80 80 80'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
[2]http://www.whatdotheyknow.com/request/co...

Yours sincerely,

John Bradbury

show quoted sections

Recently you sent Nottinghamshire County Council an enquiry. Our response
is detailed below, along with your enquiry, under the heading 'Enquiry
History'.

We will assume your enquiry has been resolved if we do not hear from you
within 7 days.

Thank you for contacting us.

[1]Please do not reply to this e-mail. If you wish to add anything to your
original enquiry please click here.

Subject
Internal review of Freedom of Information request - Cost of running the 0844 80 80 80

Enquiry History
Response (Karen Green) 10/12/2008 15:39
Dear John,

Thank you using this service again.

I have contacted the Freedom of Information Practitioner regarding the two e-mails you sent this
morning. You should receive a response to your request within the deadline which, according to her
records, is today.

I hope this clarifies the situation.

Kind regards
Customer (John Bradbury) 10/12/2008 08:11
Dear Nottinghamshire County Council,

I note that, to date, I have received no reply to my Freedom of
Information query save for several holding replies which in no way
answered my question.

According to the Freedom of Information act you should have replied
within 20 working days and this expired on 9th December 2008
(yesterday)

I therefore request an internal review an a full and final reply to
my request otherwise I will have to refer this to the Information
Commissioner.

Yours sincerely,

John Bradbury

show quoted sections