Copy of All FOI Handling Procedures

Jon Green made this Freedom of Information request to Rother District Council

The request was successful.

From: Jon Green

28 August 2008

Dear Sir or Madam,

I would appreciate a copy of all procedures relating to the
handling of FOI requests within Rother District Council.

This should include standardised response letters, internal
guidance to staff (both those processing the initial request and
those providing the information) and the formal FOI complaints
procedure.

Yours faithfully,

Jon Green

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From: David Edwards
Rother District Council

28 August 2008

I am now out of the office - I hope to be back Monday 1 September.

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From: Lynda Crawford
Rother District Council

1 September 2008

Dear Mr Green

FREEDOM OF INFORMATION ACT 2000

Thank you for your request received on 28 August 2008 requesting
information about FOI handling procedures. We are processing your
request and hope to be able to respond to you within the prescribed
period.

Lynda Crawford
Admin Assistant
01424 787835
www.rother.gov.uk

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From: Lynda Crawford
Rother District Council

2 September 2008

Attachment Complaints Procedure.doc
28K Download View as HTML

Attachment complaints form.doc
65K Download View as HTML

Attachment FOI Ack.doc
24K Download View as HTML

Attachment FOI Charges.doc
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Attachment FOI Refuse.doc
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Attachment FOI Comply.doc
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Attachment FOI Service.doc
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Attachment act download freedom.pdf
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Dear Mr Green

FREEDOM OF INFORMATION ACT 2000

With reference to your request received on 28 August 2008 about FOI
handling procedures, I attach a copy of our staff handbook for FOI and our
standardised response letters. Complaints are dealt with in accordance
with the Council's general complaints procedure and I attach a copy (which
is available on our website).

You may use our internal complaints procedure if you are dissatisfied. If
you are still dissatisfied you may appeal to the Information
Commissioner. Please contact Anne Bruin, Team Leader - Customer Services,
if you wish to complain.

David Edwards
Interim Solicitor
[1]www.rother.gov.uk

References

Visible links
1. http://www.rother.gov.uk/

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From: Jon Green

3 September 2008

Dear Lynda Crawford,

Thank you for this response but information relating to your
charging regime and publication scheme appear to be missing
(essentially you cannot charge if you do not have a charging regime
in place).

I also note that whilst you provide the name of an individual to
write to if you are dissatisified with a response you do not
provide any contact details.

As someone dealing with FOI since its inception in the public
sector I am a little disappointed (personal opinion with no
requirement for a response).

Yours sincerely,

Jon Green

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From: David Edwards
Rother District Council

3 September 2008

Lynda, would you please send him a link to our present publication
scheme, which includes some details of charges.
http://www.rother.gov.uk/media/pdf/q/f/P...

His point about contact details may be justified; please ask Anne what
we should say.

Regards,
David.
David Edwards
Interim Solicitor to the Council, Rother D.C.
Town Hall, Bexhill TN39 3JX Tel: 01424-787840
www.rother.gov.uk

P please consider the environment, and do not print this email unless it
is really necessary

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