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Contents of Rand Associates' 2007 review of work undertaken by Enterprise BWNL in 2006

David Bridson made this Freedom of Information request to South Northamptonshire District Council

South Northamptonshire District Council did not have the information requested.

From: David Bridson

23 August 2010

Dear South Northamptonshire Council,

I am informed via correspondence with Paul Calland, managing
director of South Northants Homes, that in 2007 SNC commissioned a
company called Rand Associates to review, update and re-appraise
work undertaken for the council in 2006 by Enterprise BWNL. (The
pertinent report by Enterprise BWNL is in the public domain and is
entitled "FEASIBILITY STUDY INTO THE OPTIONS FOR
HIGH INVESTMENT NEEDS PROPERTIES".) I have tried to find a copy of
the Rand Associates report for SNC without success.

Please forward me directly a copy of this report in either MS Word
or PDF format. Thank you.

Yours faithfully,

David bridson

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From: Admin, CCC
South Northamptonshire District Council

24 August 2010

Dear Mr Bridson

Thank you for your enquiry which has been forwarded to the Freedom of
Information Officer for his attention.

Kind regards

Lizzie Harris
Customer Service Centre
South Northamptonshire Council
Tel: 01327 322322

South Northamptonshire Council, Service Standards. We will respond to
customers' letters, e-mails and faxes within 10 working days.

Freedom of Information Act - Requests for information held by the
Council can be submitted by letter or e-mail, as long as the sender is
identifiable. Information requested will normally be provided within 20
working days. Certain information is exempt from disclosure and in this
situation the Council will explain why in writing.

Data Protection Act - Requests will normally be provided within 40
working days.

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From: David Bridson

23 September 2010

FAO: Lizzie Harris
Customer Service Centre
South Northamptonshire Council

Dear Ms Harris,

Thank you for your acknowledgement on August 24 of my request for
information under the Freedom of Information Act. As I understand
it, public authorities have a legal duty to respond promptly to
such requests. Even if you cannot be prompt, your own published
service levels state that you will "normally" respond within 20
working days.

The stipulated 20 working days have now passed since your
acknowledgement of my request but I have yet to receive any further
information from you. I would be grateful, therefore, if you would
proceed with an Internal Review in the hope that this will expedite
matters. If I do not receive a satisfactory reply within the next
20 working days, I will advise the Information Commissioner
accordingly.

Yours sincerely,

David Bridson

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From: Admin, CCC
South Northamptonshire District Council

24 September 2010

Thank you for your email which I acknowledge receipt of today.

I have forwarded your email again to the Freedom of Information
Department and they will be in contact with you direct.

Regards,
Claire
Customer Services Officer

South Northamptonshire Council, Service Standards. We will respond to
customers' letters, e-mails and faxes within 10 working days.

Freedom of Information Act - Requests for information held by the
Council can be submitted by letter or e-mail, as long as the sender is
identifiable. Information requested will normally be provided within 20
working days. Certain information is exempt from disclosure and in this
situation the Council will explain why in writing.

show quoted sections

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From: David Bridson

2 November 2010

Dear Admin, CCC,

Please note that according to the Freedom of Information Good
Practice Guidance No. 5 published by the Information Commissioner's
Office, South Northants Council is not handling my request
correctly. I draw your attention in particular to the following
extract from the guidance document:

"...the Commissioner considers that a reasonable time for
completing an internal review is 20 working days from the date of
the request for review. There may be a small number of cases which
involve exceptional circumstances where it may be reasonable to
take longer. In those circumstances, the public authority should,
as a matter of good practice, notify the requester and explain why
more time is needed."

Despite your acknowledging receipt of my request for an internal
review well over 20 working days ago, I have yet to receive a
proper response to that request from the council. Nor have I
received an explanation of why more time is needed.

Needless to say, if I do not receive a satisfactory response from
the council to my request in short order, I will have no hesitation
in making a complaint to the Information Commissioner.

Yours sincerely,

David Bridson

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From: IT Admin Support
South Northamptonshire District Council

17 November 2010

Dear Sir/Madam,

Freedom of Information Act 2000

Please accept my sincere apologies, on behalf of the Council, for the
delay in replying to your request.

Please find below the response to your request under the terms of the
Freedom of Information Act.

o I have been advised that no such work has been commissioned to "Rands
Associates".

If you are dissatisfied with this response to your request you can seek a
review of it by writing to Jean Morgan, Chief Executive, at this address.
If you pursue such a review and remain dissatisfied with the Council's
response you would then be able to appeal to the Information Commissioner,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Kind Regards,

Lisa

Lisa Mansell

LLPG Custodian

South Northamptonshire Council

Springfields

Towcester

NN12 6AE

01327 322187

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David Bridson left an annotation (17 November 2010)

After leaving it until the last possible moment to respond to this request, South Northamptonshire Council finally came back with what it must have known from Day One: that the consultancy referred to by Paul Calland of South Northants Homes as "Rand Associates" should in fact have been the Ridge Partnership. It seems clear from the fact that SNC has firstly strung out its response to my original request for so long and, secondly, not volunteered to send me the correct report (which it must know about) that someone in Towcester doesn't want it to enter the public domain. I have now issued a new request specifying the Ridge Partnership as the author of the report in question. We shall see how long SNC takes to respond to this one.

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