Condense Pipe regulations

DECC Ref: 10/2082

Dear D Speers,

Thank you for your request for information which was received on 24
September. Your request has been passed on to the appropriate official at
the Department of Energy and Climate Change to deal with.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be responded at the latest by 22 October.

If you have any queries about this email, please contact the information
rights unit at BIS who have a shared service when dealing with requests
for DECC. Please remember to quote the reference number above in any
future communications.

Best wishes,
Information Rights Unit

Information Rights Unit | Department for Business, Innovation & Skills |
[1][email address] | Bay 351, 66-74 Victoria Street, London,
SW1E 6SW | [2]www.bis.gov.uk | BIS have a shared service level agreement
with DECC to process and advise on their FOI requests

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DECC Ref: 10/2082

Dear D Speers,
Thank you for your Freedom of Information request dated 24^th September,
asking the following:
1. How often the limestone crystals used in soak-aways need to be replaced
2. A copy of the policy/guidance that Warm Front works to regarding the
changing of the limestone crystals

For the purposes of the Freedom of Information Act (FOIA), DECC does not
hold the requested information, nor is it held on DECC's behalf by Eaga
plc (Scheme Manager for Warm Front).

However, you may wish to be aware that Warm Front refers to the
Manufacturers guidelines as guidance on this matter and the Manufacturing
guidelines state that the limestone crystals should be changed on an
annual basis.

Please note, it is not the responsibility of the Warm Front Scheme to
maintain soak-aways and replace the crystals.

Appeal Procedure

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:[email address]

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

Yours Sincerely,

Information Rights Unit

Information Rights Unit | Department for Business, Innovation & Skills |
[1][email address] | 66-74 Victoria Street, London, SW1E 6SW |
[2]www.bis.gov.uk | BIS have a shared service level agreement with DECC to
process and advise on their FOI requests

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