Concessionary travel passes

Robert Eriksohn made this Freedom of Information request to Tunbridge Wells Borough Council

The request was successful.

From: Robert Eriksohn

29 January 2009

Dear Sir or Madam,

I would like to make a request as regards to the concessionary
travel arrangements in your authority under the terms of Freedom of
Information Act.

1. Does your authority provide concessionary travel passes to those
individuals registered with their local Social Services department
as disabled on the grounds of being a mental health user or
survivor?

2. If your authority does have such arrangements why was the
decision taken to extend the scheme in this way and what
arrangements are in place?

3. If your authority does not have such arrangements does your
authority have some other arrangement beyond the statuary minimum
to provide passes to those with mental health issues?

4. If your authority does not have such arrangements why was the
decision taken not to extend the scheme in this way and has
consideration been given to extending the scheme in this way in the
future?

5. Would it be possible to provide copies of any relevant policy
documents you may have.

Your assistance is greatly appreciated.

Yours faithfully,

Robert Eriksohn

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From: Paul Kitson
Tunbridge Wells Borough Council

4 February 2009

Dear Mr Eriksohn,

Thank you for your recent email which we are handling in accordance with the Freedom of Information Act. I acknowledge receipt and confirm that we will respond within 20 working days from the date of receipt.

In the meantime, if you have any further queries regarding our Freedom of Information procedures please contact me on 01892 554077 or via e-mail to [email address] .

Kind regards

Paul Kitson
Customer Care Manager
Tunbridge Wells Borough Council
Town Hall
Royal Tunbridge Wells
Kent TN1 1RS
T: 01892 554077
[email address]
www.tunbridgewells.gov.uk

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From: Paul Kitson
Tunbridge Wells Borough Council

16 February 2009

Attachment Guidance Disabled Eligibility Feb08.pdf
75K Download View as HTML

Dear Mr Eriksohn,

I write in response to your Freedom of Information Act request that you forwarded on 29 January 2009. The answers to your questions are as follows.

1. In some circumstances Tunbridge Wells Borough Council does provide concessionary travel passes to individuals registered with their local social services department as disabled on the grounds of being a mental health user or survivor.

2. The arrangements we have in place, are in accordance with the guidance issued by the DfT, that persons suffering from a severe mental health illness, which does not entitle them to a driving licence, are issued with a concessionary bus pass.

3. Our scheme complies with the statutory minimum, and we do not have other schemes in place.

4. It is not currently within our plans to include this into the current concessionary fares scheme.

5. Attached is guidance provided by the DfT.

I hope this information is helpful. If you have any further queries please contact me on 01892 554077 or via e-mail to [email address]

If you are dissatisfied with the information provided or the way in which we have dealt with your request, you can make a complaint under the Council's Complaints Procedure. Please write to William Benson, Director of Change and Business Support, at the Town Hall, Tunbridge Wells, Kent, TN1 1RS or via e-mail to [email address] requesting a review of the decision. You can find details of our Complaints Procedure on our website at www.tunbridgewells.gov.uk .

We will aim to deal with any complaint within 20 working days. If you remain dissatisfied following our review, you can then appeal to the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545745
www.ico.gov.uk

Kind regards
Paul

Paul Kitson
Customer Care Manager
Tunbridge Wells Borough Council
Town Hall
Royal Tunbridge Wells
Kent TN1 1RS
T: 01892 554077
[email address]
www.tunbridgewells.gov.uk

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