Concessionary travel passes

Dear Mr Eriksohn

Thank you for your request for information under the Freedom of
Information Act 2000, which we received today, 30 January.

It has been forwarded to the relevant officer for processing within 20
working days of receipt and you may be contacted again if we require any
further information.

Yours sincerely

Pat Banner
Legal Services
Rushmoor Borough Council
Farnborough Road
Farnborough
Hants
GU14 7JU

Telephone: 01252 398602

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Rushmoor Borough Council
http://www.rushmoor.gov.uk

Dear Mr Eriksohn,

Thank you for your Freedom of Information request.

I will respond to your questions in the same order that they are listed
in your email.

1. We don't as such issue a pass to someone with mental health issues as
a blanket rule, but do offer the pass to people that would be refused a
driving license, should they apply. The best way of proving this is with
a doctors letter.

Our scheme is very much based on mobility issues, both through the
capability of the residents, and the restrictions they face in
attempting to travel around the Borough.

2. We do not have such arrangements.

3. We do not have such arrangements.

4. Due to the current costs of the scheme it would be unlikely that we
would look at arrangements to extend the scheme at the present time,
there would also be extra costs in implementing the changes, such as
changes to the leaflet etc. It would also be difficult to administer
such changes and creating a suitable eligibility criteria.

5. The eligibility criteria that we adhere to is the standard criteria
issued by the Department For Transport. This is attached for reference.

I hope that this answers your question satisfactorily, but if you are
unhappy with the reply you have received, I attach a link to the
Council's Complaints Procedure, which is the means by which you may
request the Council to review it.

http://eforms.rushmoor.gov.uk/AF3/an/def...
Sbp5nVNS

Alternatively a printed copy of the Comments and Complaints Leaflet is
available if you wish.

If, following a review you are still dissatisfied, you can ask the
Information Commissioner to decide whether your request for information
has been dealt with in accordance with the legislation. The address is:

FOI/EIR Complaints Resolution
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745
08456 30 60 60
Fax: 01625 524 510

An online complaints form is available on the ICO website at
www.ico.gov.uk

Yours faithfully,

Ben Rowlands
Customer Services Support Officer
Rushmoor Borough Council

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