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Component 2 of the HPCT "Referral Review Scheme"

Dr Neil Bhatia made this Freedom of Information request to Hampshire Primary Care Trust (PCT)

The request was successful.

From: Dr Neil Bhatia

11 February 2009

Dear Hampshire PCT

I would like to make a request under the FOI Act.

For the purposes of the Act, the date of your receipt of this
request will be 12th February

In October 2008, the PCT introduced a "referral review scheme"
whereby practices who signed up were paid a payment of £200 per
week for 12 weeks "to support the clinical review of referrals made
within the practice" - component 1 of this scheme.

(The scheme is here:
http://www.neilb.demon.co.uk/download/hp...
)

The second component of this scheme - an "Additional Referral
Payment" - would reward practices who limited referrals to
secondary care, as per the table detailed in the scheme.

As you know, my practice - The Oaklands Practice - stated to the
PCT that whilst we were happy to sign up to component 1 of this
scheme, we believed that component 2 was not ethical and we did not
share the PCT/SHA view that it was. Accordingly, we did not sign up
to component 2.

In January 2009, the GPC produced its own guidance on GP referral
incentive schemes:
http://www.bma.org.uk/images/gpreferrals...

• Please could you let me know how many practices (of the 144 in
Hampshire PCT) signed up to component 1 of this scheme.

• Please could you let me know how many practices (as of 12th
February) have NOT signed up to component 2 of this scheme,
including those who have subsequently withdrawn from this
component.

• Please could you list the names of those practices (as of 12th
February) who are continuing with component 2 of this scheme.

As per Section 4a of Part 1 of the FOI Act
(
http://www.opsi.gov.uk/acts/acts2000/ukp...
) I would like the information in question held at the time when my
request is received (draft or otherwise), except that account may
be taken of any amendment or deletion made between now and the
latest time by which the information is to be communicated to me,
being an amendment or deletion that would have been made regardless
of the receipt of my request.

I would be grateful if you would be kind enough to send me the
requested information promptly and in any event not later than the
twentieth working day following the date of receipt of my request -
that is by then end of the working day of 12th March.

If my request is denied in whole or in part, or specific items
within the responses are withheld from disclosure, then you must
justify all deletions by reference to specific exemptions of the
act, as per Section 17 of the Act
(
http://www.opsi.gov.uk/acts/acts2000/ukp...
). Where you rely on a qualified exemption to withhold disclosure,
you are obliged to consider the public interest in your decision
and the refusal notice must explain not only which exemption
applies and why, but also the public interest arguments addressed
in reaching the decision.

I wish to receive the information by email; I believe such a
request would be reasonable in these circumstances. As per Section
11 of Part 1 of the FOI Act (
http://www.opsi.gov.uk/acts/acts2000/ukp...
) I would be grateful if you would "so far as reasonably
practicable give effect to that preference"; if you determine that
it is not reasonably practicable to comply with this preference
then you are required by law to notify me of the reasons for your
determination.

The “return address” (to which the information that I have
requested be should be sent ) is the email address that this
particular request originates from.

I would be grateful if you would kindly acknowledge receipt of this
request as recommended by the ICO (“It would be good practice to
acknowledge receipt of requests and to refer to the 20 working day
time limit, so that applicants know their request is being dealt
with”).

Thank you once again.

Yours sincerely,

Dr Neil Bhatia

Link to this

From: Broughall, Debbie
Hampshire Primary Care Trust (PCT)

12 February 2009

Dear Dr Bhatia

Thank you for your request for information about Hampshire PCT's "Referral Review Scheme".

Your initial request was received on 11 February 2009 and I am dealing with it under the terms of the Freedom of Information Act 2000.

I shall write to you again within 20 working days when I have further details. In some circumstances a fee may be payable and, if that is the case, I will let you know. A fees notice will be issued to you and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this email, please contact me quoting the reference number above in any future communications.

Further information about the Freedom of Information Act and the Environmental Information Regulations may be found on the Information Commissioner's website at http://www.ico.gov.uk/ .

Yours sincerely

Debbie Broughall

Debbie Broughall
Freedom of Information Officer
Hampshire PCT
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire GU11 1AY

Direct Dial Tel: 01252 335141
Area Office Reception Tel: 01252 335100
Area Office Fax: 01252 335101

Email: [email address]

Hampshire PCT Freedom of Information Email: [Hampshire Primary Care Trust (PCT) request email]

show quoted sections

Link to this

From: Broughall, Debbie
Hampshire Primary Care Trust (PCT)

2 March 2009

Dear Dr Bhatia

Further to your request for information dated 11 February 2009 made under the Freedom of Information Act 2000 about Hampshire PCT's "Referral Review Scheme".

Hampshire PCT has identified the information requested, and following discussion about this request with the Wessex Local Medical Council (LMC) I will be advising each identified practice of the proposed release of this information in advance of any release to you. The PCT & the LMC wish to request that that the identity of the applicant is made known in this notification to each practice. I am therefore writing to ask for your agreement to this proposal.

If you are able to give me this permission I will contact the practices concerned as above and respond to your request as quickly as possible. Many thanks.

Kind regards

Debbie Broughall

Debbie Broughall
Freedom of Information Officer
Hampshire PCT
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire GU11 1AY

Direct Dial Tel: 01252 335141
Area Office Reception Tel: 01252 335100
Area Office Fax: 01252 335101

Email: [email address]

Hampshire PCT Freedom of Information Email: [Hampshire Primary Care Trust (PCT) request email]

show quoted sections

Link to this

From: Dr Neil Bhatia

2 March 2009

Dear Debbie,

No, and it is utterly unacceptable that you should ask for this as
a prerequisite to releasing information.

The identity of an applicant under the Act is irrelevant unless you
believe that the applicant is using a fictitious name (which I am
not) or that a repeated or vexatious request is being made (which
is not).

Applications under the Act are motive blind. As for this request,
the identity of the requester - whether myself or anyone else - is
irrelevant to the information being sought.

I look forward to the receiving information within the statutory 20
days.

Kind regards,

Dr Neil Bhatia

Link to this

From: Dr Neil Bhatia

4 March 2009

Dear Debbie,

I have now made a formal complaint to the ICO about your "request".

Neither the identity of the requester, nor the reason for the
request, nor the use the requester may make of the information, can
influence the processing of a FOI request. All requests have to be
handled as applicant-blind.

Surely you know this?

Up until now, Hampshire PCT have always dealt with FOI requests in
a professional manner.

I suggest you listen less to "suggestions" from the LMC and focus
instead on your obligations under the Act and its procedural
guidance.

I look forward to the information in due course.

Yours sincerely,

Dr Neil Bhatia

Link to this

From: Broughall, Debbie
Hampshire Primary Care Trust (PCT)

5 March 2009


Attachment 090304 HPCT GP practices signed to component 2 of Referral Review Scheme FOI 399.xls
22K Download View as HTML

Attachment 090305 Memo to practices re FOI 399 final.doc
72K Download View as HTML


Dear Dr Bhatia

I am writing to confirm that Hampshire Primary Care Trust (PCT) has now
completed the search for the information you requested on 11 February 2009
under the Freedom of Information Act, where you asked for information
about Hampshire PCT's "Referral Review Scheme".

I am pleased to provide Hampshire PCT's responses to your individual
questions below. Following an anonymised request for advice to the Wessex
LMC Hampshire PCT will be advising the practices named in the attached
list of this enquiry - I am copying the memo to the practices here for
your further information.

show quoted sections

Link to this

From: Broughall, Debbie
Hampshire Primary Care Trust (PCT)

5 March 2009

Dear Dr Bhatia

Thank you for your email notifying your complaint to the Information
Commissioner. Please accept my apologies for any distress my request on
behalf of Hampshire PCT has caused you.

I am indeed aware of the need to manage requests under the
"applicant-blind" format, hence my request to you; I had made an enquiry
by telephone to the Information Commissioner's Office to gain their
opinion of making this request to you and was advised they were
supportive of the proposal in the circumstance.

Further I wish to reassure you that your identity has not been divulged
to either the LMC or the practices named in the response to your
enquiry.

I am sorry you feel the need to complain about the management of this
enquiry, however understand your reasons.

Yours sincerely

Debbie Broughall

Debbie Broughall
Freedom of Information Officer
NHS Hampshire
Aldershot Centre for Health
Direct Dial Tel: 01252 335141
Area Office Fax: 01252 335101

Email: [email address]

NHS Hampshire Freedom of Information email: [Hampshire Primary Care Trust (PCT) request email]

show quoted sections

Link to this

From: Dr Neil Bhatia

5 March 2009

Dear Debbie,

Thank you for the response.

Dr Neil Bhatia

Link to this

From: Dr Neil Bhatia

5 March 2009

Dear Debbie,

Thank you for your apology, however your actions didn't cause me
any distress.

My request, my identity and your responses (including the
information requested) are publicly available on the WDTK website,
and always have been ever since I made it and you responded.

There was, and never is a need to identify a requester in such
circumstances. Many would see that as an attempt to intimidate a
requester into withdrawing their request.

And that was never going to happen.

Yours sincerely,

Dr Neil Bhatia

Link to this

Dr Neil Bhatia left an annotation (10 March 2009)

Interesting results.

My request makes no comment on practices who continue with component 2 - that's for them to decide, and justify if needed.

One wonders how much influence the GPC have nowadays as regards their "guidance" to practices, particularly on ethical/sensitive issues. Certainly there appears to be some loss of confidence in the GPC, according to recent surveys:

http://www.healthcarerepublic.com/news/G...

Link to this

Dr Neil Bhatia left an annotation (10 March 2009)

Pulse has commented on the findings too

http://www.pulsetoday.co.uk/story.asp?se...

Link to this

Dr Neil Bhatia left an annotation (11 March 2009)

FOI requests sometimes really do touch a nerve....

I append an email sent from the Chief Executive of the LMC (mentioned in the correspondence above) to all Hampshire practices "warning" them of this request.

It is worth bearing in mind:

1) The Chief Executive is himself a GPC representative
2) The GPC guidance is only critical of incentives corresponding to component 2 of this scheme, not of component 1 (which most GPs are happy to sign up to)
3) The LMC website hosts the very same GPC guidance, with its own explicit interpretation.
http://www.wessexlmcs.com/february_09.html
4) The email is a text-book example of "straw man" arguments, often used to try to discredit or deflect information released under FOI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Email to all practices in Hampshire

This week Pulse will publish an article about the referral management scheme that has operated in Hampshire over the last few months. This follows a Freedom of Information request made by a North Hampshire GP Dr Neil Bhatia, which can be found at the website below: (link)

Pulse are trying to make a story about the FOI request.

As I am sure you are aware, the scheme has been discussed by the LMC, funding for time to discuss referrals remains non controversial.

The LMC supports incentive schemes, where funding is made available to invest in patient services. Most practices have signed up to prescribing incentive schemes, in our view the referral scheme is a similar scheme.

The incentive is for looking at your referrals and identifying those that can be appropriately managed in a different way, whether that is in the practice or via a tier 2 services. It is not a scheme to reduce clinically appropriate referrals.

The LMC trusts the professionalism of our practices and colleagues, clearly some do not share this view.

I am sending you this email because I believe you may be approached by the Pulse journalist, and depending on the story may well be picked up by other newspapers who scan the medical press for stories to "bash GPs".

If we can be of help please let us know."

Link to this

Things to do with this request

Anyone:
Hampshire Primary Care Trust (PCT) only: