Dear Sir or Madam,

Can you please let me have the costs incurred by PHSO system
relating to the assessment work involved when returning escalated
second stage complaints, back to the Healthcare Commission, "for
further work towards resoultion"?
Costs incurred by PHSO system, since the inception of the
Healthcare Commission's current statutory remit to the present day
please?

Many thanks

Yours faithfully,

D. Speers

Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
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Dear Ms Speers

Thank you for your e-mail of 27 March 2009, requesting information
relating to the costs of the Ombudsman's Office. We aim to reply to this
request by 28 April 2009.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager
Parliamentary and Health Service Ombudsman

Please note that my telephone and fax number have changed to an 0300 061
prefix. Please update your records.
The original of this email was scanned for viruses by Government Secure
Intranet (GSi) virus scanning service supplied exclusively by Cable &
Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk

Dear Hannan Liz,

Many thanks, I appreciate your prompt response.

Yours sincerely,

D. Speers

Dear Ms Speers

Please find attached my response to your information request dated 27
March 2009.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager
Parliamentary and Health Service Ombudsman
0300 061 4320

Please note that my telephone and fax number have changed to an 0300 061
prefix. Please update your records.
The original of this email was scanned for viruses by Government Secure
Intranet (GSi) virus scanning service supplied exclusively by Cable &
Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk