Complaints and prosecutions

Our Ref: 695/10

Dear Mr Pope

Freedom of Information: Right to know request

Thank you for your request of 4 August 2010 under the Freedom of
Information Act 2000 (`the Act') for the following:

"Specifically I would like to request:

- The total number of complains that TfL has received from people
about being unable to take their cycles on the DLR.

- The number of people prosecuted for taking their bikes on DLR trains
or stations.

I would like this information for the periods 2008/2009 and
2007/2008."

On behalf of British Transport Police (`BTP'), I would like to apologise
for the delay in responding to your email. Your request has now been
processed and I can confirm that we hold some of the information you have
requested.

In relation to the number of complaints the TFL has received from people
about being unable to take their cycles on the DLR the number for
2008/2009 was three complaints and for 2007/2008 the figure was seven
complaints. These figures were provided to BTP by TFL. We do not hold
information in relation to the number of people prosecuted as there are no
bicycle specific DLR bylaws.

Should you have any queries or are unhappy with the decisions made in
relation to your request you have the right to request an internal
review. Should you with to exercise your right to an internal review,
please contact the Information Standards Manager at the address below:

Information Standards Manager

British Transport Police

25 Camden Road

London

NW1 9LN

Tel: 020 7830 6751

You should state the reason for your request, for example, why you feel
you should have received more information.

Your request will be fully investigated and will be dealt with by a staff
member who was not involved in the original decision. BTP will then write
to you to advise the outcome of your request.

If you are dissatisfied with the results of the review you have the right
to appeal to the Information Commissioner.

He can be contacted at:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

More information is available from the Information Commissioner's website

[1]http://www.informationcommissioner.gov.uk

Yours sincerely

Sherine Malko (Ms)

Sherine Malko (Ms)

Freedom of Information Officer, Information Standards Unit

British Transport Police, Force Headquarters, 25 Camden Road, London, NW1
9LN

office 020 7023 6916

email [email address]

www.btp.police.uk

NOT PROTECTIVELY MARKED

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