Complaints against taxi and phc drivers

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Dear Mr Al-Khames

Subject: Taxi (Hackney) and PHC  Drivers

Thank you for your request for information received on 31 January 2012. 
Your request is being dealt with under the Freedom of Information
(Scotland) Act 2002.

You will receive the information requested within 20 working days unless
the Council does not hold the information, or there is a reason for it to
be withheld. We will write to you in any event.

In some circumstances a fee may be payable and if that is the case we will
let you know. A fees notice will be issued to you, and you will be
required to pay before we will deal with your request.

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know.

If you have any queries or concerns, do not hesitate to get in touch.
Please remember to quote the RFI reference number above in any future
communications.

Your right to seek a review

If you are unhappy with the way we have dealt with your request, you can
ask us to review our actions and decisions by writing to the Head of Legal
and Administrative Services, The City of Edinburgh Council, Waverley Court
Business Centre 2:1, 4, East Market Street, Edinburgh, EH8 8BG or email:
[Edinburgh City Council request email]

Please note that your request must be in a recordable format (email,
letter, audio tape etc.), and that you have 40 working days upon receipt
of this letter to ask for a review. You will receive a full response to
your review request within 20 working days of its receipt. Please remember
to quote the RFI reference number above in any future communications.

If you are not content with the outcome of the review, you can ask the
Scottish Information Commissioner to review our decision. You must submit
your complaint to the Commissioner within 6 months of receiving our review
response. The Commissioner can be contacted at:

The Office of the Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
Website www.itspublicknowledge.info
E-mail: [email address]

Further information about your rights and accessing information is
available on our website at: www.edinburgh.gov.uk

Yours sincerely

Karen Blair
Admin Assistant

Access to Information – Central Unit
Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 Fax 529
3603
[Edinburgh City Council request email]  www.edinburgh.gov.uk

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Please find attached the response to your FOI request.
 
Many thanks
 
Gillian
 
Gillian Ferrier | FOI Case Manager - Corporate Governance | City of
Edinburgh Council | Business Centre 2.1 | Waverley Court | 4 East Market
Street | Edinburgh  EH8 8BG |  Tel:  0131 529 4198 | Fax:  0131 529 3603 |
e-mail: [1][email address].uk | Working pattern -
Monday-Thursday
 

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References

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