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Complaints against practice nurses

philip walker made this Freedom of Information request to Lothian NHS Board

The request was successful.

From: philip walker

4 March 2011

Dear Lothian NHS Board,
1.Please provide the number of complaints recieved about practice
nurses employed at GPs surgeries within the lothian area.
2. Please provide details of any complaints recieved about Nurse
loretta Downie employed at Dr Smarts practice at Bonnyrigg Medical
Centre.

Yours faithfully,

philip walker

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From: Mutch, Richard

7 March 2011

Your requests will be dealt with under the terms of the Freedom of
Information (Scotland) Act 2002, which requires that we respond to you
within 20 working days.

NHS Lothian's policy on Freedom of Information requires all requests to
be collated and responded to from the offices of Lothian NHS Board at
Waverley Gate, 2-4 Waterloo Place, Edinburgh EH1 3EG.

We will therefore be required to send you a formal response to your
request by 4 April 2011.

In the meantime if you have any queries about the way in which your
request will be handled please contact me at the address below.

Richard Mutch
Lothian NHS Board
Waverley Gate
2-4 Waterloo Place
Edinburgh
EH1 3EG
email:[email address]

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From: philip walker

5 April 2011

Dear Mutch,
Please advise me as to why no reply has been received for my
request " complaints against practice nurses ". I would remind you
that you were required by law to respond by 4th april 2011.

Yours sincerely,

philip walker

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From: Mutch, Richard

6 April 2011


Attachment practice nurses march 2011 2.doc
515K Download View as HTML


Attached is NHS Lothian's response to your FOI Request.

If you require a signed copy or anything else please let me know.

Thanks
Richard
0131 465 5698

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