Complaints about wheelie bins

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Dear Mr Harold

I am writing in response to your email received on 26 August 2011
regarding complaints associated to wheelie bins within the Norwich area.
Please find the information requested below, which relates to the last 12
months (4 August 2010 to 22 August 2011):

1) The letter referred to complaints abut wheelie bins being left out on
the street between rubbish collections. I should like to know how many
complaints have been made:

a) Within the Lincoln Street area, as covered by the postcodes NR2 3JY,
NR2 3LA, NR2 3LB, NR2 3JZ.
1 complaint received during the above period

b) Within the wider NR2 3 postal area.
25 complaints received during the above period

c) Within the entire area for which Norwich City Council has
responsibility.
83 complaints received during the above period

2) Your letter references 4 ways in which leaving wheelie bins out "often
causes a nuisance to individual as well as the local community". The
categories you suggest are:

i) obstructing pedestrians
ii) making the area look untidy
iii) may be vandalised, stolen or attract littering and fly-tipping
iv) may be contaminated by others resulting in the non-collection
of your bin by your contractors.

I would like to know how many incidents or complaints you have recorded in
each of these 4 categories.

a) Within the Lincoln Street area, as covered by the postcodes NR2 3JY,
NR2 3LA, NR2 3LB, NR2 3JZ
Please refer to the table below

b) Within the wider NR2 3 postal area.
Please refer to the table below

c) Within the city as a whole.
Please refer to the table below

Lincoln Street (NR2 3LA, NR2 3LB & NR2 3JZ)
NR2 3** Generic Postcode Rest of Norwich Total
i) obstructing pedestrians 1 22 47 70
ii) making the area look untidy 0 2 13 15
iii) may be vandalised, stolen or attract littering and fly-tipping
0 1 18 19
iv) may be contaminated by others resulting in the non-collection of waste
bin. 0 0 5 5

Total 109
In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this department, as the Council may wish to
place conditions on how this information is used.

Yours sincerely

Jenny

Jenny Wilson-Copp
Democratic services
Norwich City Council
(01603) 212416
[email address]

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