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Complaints about the LGO
T. Morgan made this Freedom of Information request to Local Government Ombudsmen
The request was successful.
From: T. Morgan
23 September 2008
Dear Sir or Madam,
Since 2000, how many complaints (formal and informal) have been
made to the LGO by users who were dis-satisfied with how the LGO
handled their case. Please provide a breakdown of complaints by
office and year.
Yours faithfully,
T. Morgan
From: Hilary Pook
Local Government Ombudsmen
24 September 2008
Dear Ms Morgan
This is to acknowledge receipt of your email request, received on 23
September 2008.
I will aim to reply within the 20-working day target (which would be by
21 October). If I am unable to do so, I will write to you again
explaining why.
Yours sincerely
Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk
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From: Hilary Pook
Local Government Ombudsmen
8 October 2008
CS 08 0071 complaints and comebacks.doc
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CS 08 0071 Morgan.doc
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Dear Ms Morgan
Please find a letter and a separate table attached in response to the
request below.
Yours sincerely
Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk
NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.
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