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Complaints

A Freedom of Information request to Babergh District Council by Trevor R Nunn

The request was successful.

Trevor R Nunn

2 October 2008

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

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Data Protection
Babergh District Council

3 October 2008


Attachment 20081003_Response.pdf
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Please find attached our response to your request.

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Trevor R Nunn left an annotation (3 October 2008)

One of the few councils to publish complaint data.

http://www.babergh.gov.uk/NR/rdonlyres/1...

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