Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

Dear Mr Nunn

Please find attached a letter acknowledging receipt of your recent request for information.

Kind regards

Freedom of Information Officer
Corporate Services
Darlington Borough Council
Town Hall
Darlington
DL1 5QT
01325 388076
Ext 2076
www.darlington.gov.uk

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Dear Mr Nunn

In order to process your request, we require clarification from you.
Please refer to the comments in red below.

Your request will be placed on hold until we receive the required
information.

I look forward to hearing from you.

Kind regards

Freedom of Information Officer

Corporate Services

Darlington Borough Council

Town Hall

Darlington

DL1 5QT

01325 388076

Ext 2076

www.darlington.gov.uk <http://www.darlington.gov.uk/>

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Dear Freedom of Information,

Thanks for your response.

I mean any complaint submitted to the council which, with or
without the help of a complainant's solicitor. was eventually dealt
with by a court.

By court I mean any body that can determine legal and human rights.
That would include tribunals and judicial reviews.

Please let me know if you require further clarification.

Yours sincerely,

Trevor R Nunn

Dear Mr Nunn

Thank you for getting back to me so quickly. I'll pass the information on to the department in question and get back to you shortly.

Kind regards

Freedom of Information Officer
Corporate Services
Darlington Borough Council
Town Hall
Darlington
DL1 5QT
01325 388076
Ext 2076
www.darlington.gov.uk

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Dear Mr. Nunn

Please find attached the Council's response to your recent freedom of
information request.

Kind regards

Freedom of Information Officer
Darlington Borough Council
Town Hall, room 322
Feethams
Darlington
DL1 5QT
Tel: (01325) 388076 (voicemail in operation)
E-mail: [Darlington Borough Council request email]
www.darlington.gov.uk

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