Complaints

Trevor R Nunn made this Freedom of Information request to Crawley Borough Council

The request was successful.

From: Trevor R Nunn

3 October 2008

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

Link to this

From: Carr, Kevin
Crawley Borough Council

23 October 2008

Dear Mr Nunn

Further to your request for information I now set out the Council's
response as follows ;

1)the Local Government Ombudsman? 2.33%

2)the Police? Nil

3)Solicitors and/or the courts? NIL

Kevin Carr
Legal and Democratic Services

show quoted sections

Link to this

Things to do with this request

Anyone:
Crawley Borough Council only: