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Complaints
Trevor R Nunn made this Freedom of Information request to Ashford Borough Council
The request was successful.
From: Trevor R Nunn
2 October 2008
Dear Sir or Madam,
Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).
Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,
1)the Local Government Ombudsman?
2)the Police?
3)Solicitors and/or the courts?
Yours faithfully,
Trevor R Nunn
From: Aban Keeka
Ashford Borough Council
8 October 2008
This email and any enclosures, are from the Council's Legal Services Unit and are legally privileged, confidential and exempt from disclosure under the Freedom of Information Act 2000. If you are not the intended recipient of this email or any part of it, please telephone us immediately upon receipt (01233 330606). You should not disclose the contents to any other person or take copies.
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Ashford best placed in Britain www.ashfordbestplaced.co.uk
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For information on Ashford Borough Council visit www.ashford.gov.uk
From: Trevor R Nunn
8 October 2008
Dear Aban Keeka,
Thanks for your response to my Freedom of Information request.
Can you confirm whether the 15 in your reply means 15%. If it
doesn't then I also need the number of complaints submitted to the
council in order to work out the percentage myself. Please refer to
my FOI request.
Can you also confirm what you mean when you state that your
response to my Freedom of Information request is exempt from
disclosure under the Freedom of Information Act. If it's exempt
then why give me the information and if it isn't why try and argue
that it is?
Yours sincerely,
Trevor R Nunn
From: Aban Keeka
Ashford Borough Council
9 October 2008
This email and any enclosures, are from the Council's Legal Services Unit and are legally privileged, confidential and exempt from disclosure under the Freedom of Information Act 2000. If you are not the intended recipient of this email or any part of it, please telephone us immediately upon receipt (01233 330606). You should not disclose the contents to any other person or take copies.
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Ashford best placed in Britain www.ashfordbestplaced.co.uk
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For information on Ashford Borough Council visit www.ashford.gov.uk
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