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Complaints

Trevor R Nunn made this Freedom of Information request to Carrick District Council

The request was successful.

From: Trevor R Nunn

3 October 2008

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

Link to this

From: Mark Andrews

6 October 2008

Dear Mr Nunn,

Thank you for your request for information under the Freedom of
Information Act 2000, received by the Council on the 6 October 2008.

I will liaise with the appropriate officers at Carrick District Council in
respect of your request and hope to be in a position to return to you in
due course.

Due to the nature of your request it may be appropriate for the Council to
charge a fee. If this is the case then you will be advised of the amount
of any charge prior to the information being released.

Please acknowledge receipt of this e-mail.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [email address]

>>> Trevor R Nunn <[FOI #3396 email]> 03/10/08
20:31 >>>
Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

show quoted sections

Link to this

From: Mark Andrews

31 October 2008


Attachment Mark Andrews 2007 08 Complaints Analysis.doc
20K Download View as HTML


Dear Mr Nunn,
Further to your recent request for information under the Freedom of
Information Act 2000, please see the attached document.

I would appreciate it if you would please acknowledge receipt of this
e-mail and the attachment.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [email address]
>>> Mark Andrews 06/10/08 12:14 >>>
Dear Mr Nunn,

Thank you for your request for information under the Freedom of
Information Act 2000, received by the Council on the 6 October 2008.

I will liaise with the appropriate officers at Carrick District Council in
respect of your request and hope to be in a position to return to you in
due course.

Due to the nature of your request it may be appropriate for the Council to
charge a fee. If this is the case then you will be advised of the amount
of any charge prior to the information being released.

Please acknowledge receipt of this e-mail.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [email address]

>>> Trevor R Nunn <[FOI #3396 email]> 03/10/08
20:31 >>>
Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

show quoted sections

Link to this

From: Trevor R Nunn

31 October 2008

Dear Mark Andrews,

As requested I acknowledge receipt of your response to my FOI
request.

Yours sincerely,

Trevor R Nunn

Link to this

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