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Complaints

A Freedom of Information request to Carrick District Council by Trevor R Nunn

The request was successful.

Trevor R Nunn

3 October 2008

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

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Mark Andrews
Carrick District Council

6 October 2008

Dear Mr Nunn,

Thank you for your request for information under the Freedom of Information Act 2000, received by the Council on the 6 October 2008.

I will liaise with the appropriate officers at Carrick District Council in respect of your request and hope to be in a position to return to you in due course.

Due to the nature of your request it may be appropriate for the Council to charge a fee. If this is the case then you will be advised of the amount of any charge prior to the information being released.

Please acknowledge receipt of this e-mail.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [Carrick District Council request email]

show quoted sections

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

show quoted sections

Link to this | Reply to this message

Mark Andrews
Carrick District Council

31 October 2008


Attachment Mark Andrews 2007-08 Complaints Analysis.doc
20K Download View as HTML


Dear Mr Nunn,
Further to your recent request for information under the Freedom of Information Act 2000, please see the attached document.

I would appreciate it if you would please acknowledge receipt of this e-mail and the attachment.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [Carrick District Council request email]

show quoted sections

Dear Mr Nunn,

Thank you for your request for information under the Freedom of Information Act 2000, received by the Council on the 6 October 2008.

I will liaise with the appropriate officers at Carrick District Council in respect of your request and hope to be in a position to return to you in due course.

Due to the nature of your request it may be appropriate for the Council to charge a fee. If this is the case then you will be advised of the amount of any charge prior to the information being released.

Please acknowledge receipt of this e-mail.

Yours sincerely,

Mark Andrews.

Mark Andrews
Solicitor
Carrick District Council
Carrick House
Pydar Street
Truro
TR1 1EB

Telephone: 01872 224503
E-mail: [Carrick District Council request email]

show quoted sections

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

show quoted sections

Link to this | Reply to this message

Trevor R Nunn

31 October 2008

Dear Mark Andrews,

As requested I acknowledge receipt of your response to my FOI
request.

Yours sincerely,

Trevor R Nunn

Link to this | Send follow up

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Trevor R Nunn only: Reply to Mark Andrews | Request an internal review
Carrick District Council only: Respond to request