Complaints

Trevor R Nunn made this Freedom of Information request to Carlisle City Council

Carlisle City Council did not have the information requested.

From: Trevor R Nunn

3 October 2008

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

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From: Customer Services

3 October 2008

Thank you for your email, any action required will be taken as soon as
possible.

Please note that this email is an automated confirmation so do not reply
to it.

If you wish to contact us again please use
[Carlisle City Council request email]

Carlisle City Council
Customer Services

Tel: 01228 817200
Fax: 01228 817213

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From: Sarah Airey

7 October 2008

Attachment FOI2 704.doc
130K Download View as HTML

Dear Mr Nunn

Please find attached acknowledgment of your FOI Request.

Regards
Sarah Airey

Sarah Airey
Project Support Officer (Policy & Performance)
Carlisle City Council
01228 817053
[email address]

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From: Sarah Airey
Carlisle City Council

10 October 2008

Attachment FOI3 704.doc
97K Download View as HTML

Dear Trevor

Please find attached the Response to your FOI Request.

Regards
Sarah Airey

Sarah Airey
Project Support Officer (Policy & Performance)
Carlisle City Council
01228 817053
[email address]

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