Complaints

Dear Mr. Nunn,

Freedom of Information Act 2000 - Information Request

I acknowledge your request for information received on 2^nd October, 2008.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

There may a fee payable for this information. This will be considered and
you will be informed if a fee is payable. In this event the fee must be
paid before the information is processed and released. The 20 working day
time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Freedom of
Information Officer at Breckland Council, Elizabeth House, Walpole Loke,
Dereham, Norfolk, NR19 1EE, telephone 01362 656395, e-mail
[email address].

Further information is also available from the Information Commissioner
at: Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF: telephone 01625 545700;
[1]www.informationcommissioner.gov.uk

Susan Allen| Standards Officer/Chairman's Secretary| Breckland Council

Office: 01362 656870

[2][email address] | [3]www.breckland.gov.uk

...Still the lowest district council tax in the UK

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References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
3. http://www.breckland.gov.uk/
file:///tmp/blocked::http:/www.breckland.gov.uk/
4. http://www.blackspider.com/

Dear Mr. Nunn,

Freedom of Information Act 2000 - Information Request - complaints

Your request for information has now been considered and the information
requested is below.

Of all the complaints received by the Council from 1^st October, 2007 to
31^st September, 2008, 1.05% ended up being dealt with by the Local
Government Ombudsman. None were dealt with by the Police or the
Solicitors/Courts.

If you have any queries or concerns then please contact the Head of Legal
Services at Breckland Council, Elizabeth House, Walpole Loke, Dereham,
Norfolk, NR19 1EE, telephone 01362 656363, e-mail
[email address].

Further information is also available from the Information Commissioner
at: Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF, telephone 01625 545700;
[1]www.informationcommissioner.gov.uk

Susan Allen| Standards Officer/Chairman's Secretary| Breckland Council

Office: 01362 656870

[2][email address] | [3]www.breckland.gov.uk

...Still the lowest district council tax in the UK

show quoted sections

References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
3. http://www.breckland.gov.uk/
file:///tmp/blocked::http:/www.breckland.gov.uk/
4. http://www.blackspider.com/