Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

Trevor Nunn
What Do They Know

Ref: FOI/DP/EIR829

Dear Mr Nunn

Re: Request for Information – Freedom of Information Act 2000

Thank you for your request for information about the percentage of complaints against the Council that were dealt with by the Local Government Ombudsman, the Police and by Solicitors/the courts. Your request was received on the 2nd October 2008 and I am dealing with it under the terms of the Freedom of Information Act 2000.

Your request will be processed as soon as possible, and we will try to provide the information within 20 working days as required.

In some circumstances a fee may be payable and if that is the case, I will let you know the likely charges before proceeding.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.

William Ward
Democratic Services Manager
(incorporating Democratic Support, Members Services & Members Allowances)
 01226 773451
0 [email address]
 01226 773498
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show quoted sections

In response to the FOI request l enclose the relevant information .
Please note that Council does not collate complaints from Solicitors or Police. The question of how many complaints ended up with Police or legal action would clearly exceed the costs limits to work that out

William Ward
Democratic Services Manager
(incorporating Democratic Support, Members Services & Members Allowances)
* 01226 773451
* [email address]<mailto:[email address]>
* 01226 773498
* Please consider the environment, do you need to print this E-mail?

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