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Complaints
Trevor R Nunn made this Freedom of Information request to Eden District Council
The request was successful.
From: Trevor R Nunn
5 October 2008
Dear Sir or Madam,
Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).
Therefore, I would like the following information, over the last 12
months, as a percentage of total complaints against the council how
many ended up being dealt with by,
1)the Local Government Ombudsman?
2)the Police?
3)Solicitors and/or the courts?
Yours faithfully,
Trevor R Nunn
From: Karen Thompson
Eden District Council
6 October 2008
Dear Sir/Madam
Thank you for your request made under the Freedom of Information Act 2000. Your request will be logged and forwarded to the relevant department for consideration.
The request is subject to any exemption which the Authority is entitled to apply to refuse the request, some of which are absolute and some of which only apply where the public interest in maintaining the exemption outweighs that in disclosing the information.
Once the information has been identified the Authority may also ask that a fee be paid for processing and delivering the information to you. Details of any fee to be charged will be notified to you as soon as possible.
Regards
show quoted sections
From: Marie Forsyth
Eden District Council
10 October 2008
Dear Mr Nunn
Please see the attached.
Regards
Marie
Marie Forsyth
Secretary to Director of Corporate & Legal Services
Eden District Council
Town Hall
Penrith CA11 7QF
Tel: (01768) 212450
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