Dear Sir or Madam,

Pre-question clarification: A complaint against a council may
consist purely on an administrative error or it may also include a
potentially criminal act and/or infringements of a complainants
civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12
months, as a percentage of total complainants against the council
how many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

I am now out of the office and will return on Monday 6th October 2008 when I will answer your email.

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Dear Mr Nunn,

Thank you for your request for information that was received on the 3rd
October. I confirm that I am dealing with your request under the terms
of the Freedom of Information Act 2000.

Yours sincerely,

Caroline Perry
Assistant Solicitor
Adur District Council

Tel: (01273) 263115
Fax: (01273) 263075

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Dear Mr Nunn,

I am writing further to your request for information that was received
on the 3rd October. I can confirm the following:

1. In 2006-07 there were 99 complaints to the Council - out of these 9
complaints were dealt with by the Local Government Ombudsman, none of
the complaints were dealt with by Police, Solicitors and/or the Courts.
2. In 2007-08 there were 98 complaints to the Council - out of these 8
complaints were dealt with by the Local Government Ombudsman, none of
the complaints were dealt with by the Police, Solicitors and/or the
Courts.

If you have any further queries about this matter please contact me.

Yours sincerely,

Caroline Perry
Assistant Solicitor
Adur District Council

Tel: (01273) 263115
Fax: (01273) 263075

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