Follow this request

There is 1 person following this request

Offensive? Unsuitable?

Requests for personal information and vexatious requests are not considered valid for FOI purposes (read more).

If you believe this request is not suitable, you can report it for attention by the site administrators

Report this request

Act on what you've learnt

Similar requests

More similar requests

Event history details

Are you the owner of any commercial copyright on this page?

Complaint statistics for Lasting Power of Attorney registration

Sheila Davis made this Freedom of Information request to Office of the Public Guardian

The request was partially successful.

From: Sheila Davis

11 October 2011

Dear Office of the Public Guardian,
How many completed Complaint Forms has the Office received
concerning the registration of Lasting Power of Attorney?

How many completed application forms to register Lasting Power of
Attorney are returned due to perceived errors by applicant since
the changes were made in 2007?

Yours faithfully,

Sheila Jones

Link to this

From: OPG Customer Services
Office of the Public Guardian

11 October 2011

Thank you for contacting the Office of the Public Guardian. This is an
automated response to confirm we have received your e-mail to our customer
services inbox. Our Charter Standard target is to respond to all enquiries
within 10 working days however we endeavour to respond to all e-mails as
soon as possible. If you require a more urgent verbal response please
telephone our contact centre on 0300 456 0300. If your enquiry is about an
application to the Court of Protection please contact the Court Enquiry
service on 0300 456 4600.

More information about OPG is available on our websites:
[1]www.direct.gov.uk under Government, citizens and  rghts and under
Mental capacity and the law.

Information for professionals is available at [2]www.justice.gov.uk

Please be aware the Office of the Public Guardian is not able to provide
legal advice.

 

Thank you

OPG Customer Services

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy
all
copies and inform the sender by return e-mail.

Internet e-mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E-mail
monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes

References

Visible links
1. http://www.direct.gov.uk/
2. http://www.justice.gov.uk/

Link to this

From: Done, Thomas
Office of the Public Guardian

11 October 2011

Dear Ms Jones,

This is an email to acknowledge receipt of your request in the FOI Act in regards to complaints received by the Office of the Public Guardian in regards to registration of Lasting Powers of Attorney.

We will contact you with our response in due course.

Regards,

Thomas Done
Knowledge and Information Officer.

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy all
copies and inform the sender by return e-mail.

Internet e-mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E-mail
monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes

Link to this

From: Done, Thomas
Office of the Public Guardian

11 October 2011


Attachment Jones Shelia FOI.doc
69K Download View as HTML


Dear Ms Jones,

Please find attached the response to your request under the FOIA.

Regards,

Thomas Done
Knowledge and Information Officer

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy all
copies and inform the sender by return e-mail.

Internet e-mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E-mail
monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes

Link to this

Things to do with this request

Anyone:
Office of the Public Guardian only: