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To Parliamentary and Health Service Ombudsman by Richard Killip 8 November 2011
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Complaint EN-89264/0024
Richard Killip made this Freedom of Information request to Parliamentary and Health Service Ombudsman
The authority would like to / has responded by post to this request.
From: Richard Killip
8 November 2011
Dear Sirs
FREEDOM OF INFORMATION ACT 2000
I require full and unredacted copies of any correspondence whether
physical or electronic entered into with any party other than the
complainant with respect to complaint EN-89264/0024 against English
Heritage's actions with respect to the former Odeon cinema building
in Bradford.
Yours faithfully
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
8 November 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: Richard Killip
11 December 2011
Dear Sirs
Under Freedom of Information legislation you are required to reply
prompty and in any case within 20 working days to requests for
information. On this basis I should have had a response by 7th
December.
Please see your way to providing a response imminently.
Yours faithfully
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
11 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
12 December 2011
Dear Mr Killip
Responses to your two information requests (our refs: FDC-121010 and FDC-121013) were sent out to you by post on 6 December 2011. If you do not receive these over the next week, please let us know and we will send them out again.
Yours sincerely
Aimee Gasston
Freedom of Information and Data Protection Officer
Parliamentary and Health Service Ombudsman
Millbank Tower, Millbank, London SW1P 4QP
Please contact the Freedom of Information / Data Protection team at: [email address]
show quoted sections
From: Richard Killip
12 December 2011
Dear Aimee
I would be interested to know where you got my postal address from!
Yours sincerely
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
12 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
13 December 2011
Dear Mr Killip
As the information which fell within scope of your requests comprised your personal data, we sent it to you by post. The requests you made were in relation to complaints you brought to this Office and we hold your postal address for that reason.
As I said in my last email, if you do not receive our response to your requests, please let us know.
Yours sincerely
Aimee Gasston
Freedom of Information and Data Protection Officer
Parliamentary and Health Service Ombudsman
Millbank Tower, Millbank, London SW1P 4QP
Please contact the Freedom of Information / Data Protection team at: [email address]
show quoted sections
From: Richard Killip
14 December 2011
Dear Aimee
Thank you for your reply.
I would remind you of the Ministry of Justice's guidance with
regard to Freedom of Information requests, which states, "If a
request is received by email and no postal address is given, the
email address should be treated as the return address."
I have not provided you with a postal address as part of this
Freedom of Information request. Whilst I suspect that you elected
to reply by post for very valid reasons, you accessed my personal
information and sent a reply to the address you had on file for me
without my permission and without checking with me first that the
address was still valid.
Since making the complaint referred to in this Freedom of
Information request I have moved address. By failing to enquire as
to my up-to-date address, you have jeopardised the confidentiality
of the very data you sought to protect.
Yours sincerely
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
14 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
16 December 2011
Dear Mr Killip
We would have responded to your information requests via the Whatdotheyknow website had they been Freedom of Information requests. However, your requests were for personal data relating to a complaint you brought to this Office. It would not have been possible for us to process your requests for information without accessing your personal data.
For reasons I'm sure you will appreciate, we would not place someone's personal information on the Whatdotheyknow website; as you will be aware, this website is for Freedom of Information requests and the responses are therefore open to the public at large. It is not an appropriate (or practical) means of providing the personal information requested. Accordingly, we sent our response in writing to the address we held for you following our most recent correspondence with you. We have not been informed by you that your address had changed.
I am sorry that as a result, we have sent our response to an address where you now no longer reside. If you have not received this and would like us to resend the information you requested to a different address, please advise us. We will also update our records. The misdirected correspondence, however, should be returned to us at the return address provided on the envelope.
Yours sincerely
Aimee Gasston
Freedom of Information and Data Protection Officer
Parliamentary and Health Service Ombudsman
Millbank Tower, Millbank, London SW1P 4QP
Please contact the Freedom of Information / Data Protection team at: [email address]
show quoted sections
From: Richard Killip
16 December 2011
Dear Aimee
Thank you for your reply.
I fully understand the reasons why you elected to send the response
to my Freedom of Information request by post, however, I consider
that it would have been prudent - not to mention polite - to
enquire by email, before posting the response, whether the address
supplied to you well over twelve months ago is still valid.
Yours sincerely
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
16 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: Richard Killip
22 December 2011
Dear Aimee
I have received no response to my email of 16th December and this
request is now delayed.
Yours sincerley
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
22 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
23 December 2011
Dear Mr Killip
Thank you for your email. We have taken note of your comments.
On 16 December, Aimee Gasston responded substantively to the concerns you
raised in your email of 14 December and apologised for sending our
response to an address where you now no longer reside. As Ms Gasston said,
if you would like us to resend the information you requested to a
different address, please do let us know and we will organise that.
Jenny Elkeles
Head of Freedom of Information and Data Protection Team
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: Richard Killip
23 December 2011
Dear Jenny
I would like the information sent to a different address.
Yours sincerely
Richard Killip
From: foiofficer
Parliamentary and Health Service Ombudsman
23 December 2011
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
3 January 2012
Dear Mr Killip
If you would like to provide us with the address we will then send the information to you. You may wish to do this using your personal email account rather than via the whatdotheyknow website.
Jenny Elkeles
show quoted sections
W. Millward left an annotation ( 4 January 2012)
You may find that Ms Abraham's meeting with the Parliamentary Select Committee gives you some useful quotes on what she states are the operating practice of PHSO - compare with the actuality? and comment. I have further evidence/grounds to ask for a reinvestigation.
on the parliamentlive website. nov 29 2011.
Best of luck!
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
W. Millward left an annotation (11 November 2011)
Link to this