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Complaint against the parking department

Mr Thomas made this Freedom of Information request to Westminster City Council

Westminster City Council did not have the information requested.

From: Mr Thomas

28 September 2009

Dear Sir or Madam,

I have heard a rumour that the council's knowledge and information
department may have raised a complaint against the parking
department.

Can you please advise whether this is correct, when the complaint
may have been raised and what it is about.

Yours faithfully,

Mr Thomas

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From: Mr Thomas

30 September 2009

Dear Sir or Madam,

Can you please acknowledge receipt of this FOI.

Thank you.

Yours faithfully,

Mr Thomas

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Mr Thomas left an annotation ( 1 October 2009)

I am withdrawing this request as WCC have not confirmed receipt of it, maybe due to IT issues as they have said before. I will resubmit it in a separate FOI and give them the benefit of the doubt.

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Westminster City Council

8 October 2009

Confirmation of Freedom Of Information Request

Thank you for your request for information.

Your request details have now been recorded and will be passed on to the
appropriate Divisional Records Officer for action.

This Freedom Of Information Request was based on the following
information:

Name: Mr Thomas
Address: see email address
Email: [FOI #18610 email]
Telephone:
Request Details: I have heard a rumour that the council's knowledge and
information department may have raised a complaint against the parking
department.

Can you please advise whether this is correct, when the complaint may have
been raised and what it is about.

FOI Reference Number: 4475
Target Completion Date: 27/10/2009

Please do not reply to this email.
This is an automatic response to your request, and replies to this message
will not be actioned.

If you need to contact Westminster City Council regarding your request,
please contact:

mailto:[Westminster City Council request email]
Tel:020 7641 3921

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From: Mr Thomas

27 October 2009

Dear Sir or Madam,

I raised this FOI request on 28th September 2009 and you only
acknowledged receipt of it on 8th October 2009. I wouldn't question
why.

As the initial request was put in on 28th September 2009, you
should have replied by 26th October 2009 to comply with the FOI
law.

Please answer this request at your earliest opportunity.

Yours faithfully,

Mr Thomas

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From: FOI
Westminster City Council

9 November 2009

Dear Mr Thomas

Thank you for your recent request to the Council. You asked to be provided
with the following information:

I have heard a rumour that the council's knowledge and information
department may have raised a complaint against the parking department. Can
you please advise whether this is correct, when the complaint may have
been raised and what it is about.

We do not hold any information to suggest that a complaint has been raised
against the Parking Department by the Knowledge and Information Team.
Therefore for the purposes of Section 1(4) of the Act, this information is
not held.

Yours sincerely
Catherine Preston
Knowledge and Information Management Team
Information Services
Westminster City Council
101 Orchardson Street
London
NW8 8EA
Tel: 020 7641 3332
Fax: 020 7641 2872
Email: [Westminster City Council request email]

service.

Yours sincerely

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