Follow this request

There is 1 person following this request

RSS feed of updates

Offensive? Unsuitable?

Requests for personal information and vexatious requests are not considered valid for FOI purposes (read more).

If you believe this request is not suitable, you can report it for attention by the site administrators

Report this request

Act on what you've learnt

Tweet this request

Start your own blog

Get help investigating

Write to your politician

Pledge with others

Similar requests

Compensation policy

A.V. Blair made this Freedom of Information request to Kensington and Chelsea TMO

The request was successful.

From: A.V. Blair

20 July 2011

Dear Kensington and Chelsea TMO,

I would like to make a Freedom of Information request for copies of
the most recent version of the following RBKC TMO documents:

1. Compensation Policy document,

2. Compensation procedure document,

3. Compensation P&P document if this differs from #1 or 2,

4. Any other internal guidance documents relating to discretionary
or statutory/non-discretionary compensation entitlement and
qualification criteria which may have titles that differ from #1, 2
or 3.

Please note that I am requesting the full policies that are used
internally by your organisation, not the leaflets or summary
versions that are sometimes made available to tenants.

Yours faithfully,

VICTORIA BLAIR

Link to this

Kensington and Chelsea TMO

20 July 2011

This is an automatic email from Kensington & Chelsea TMO.

Thank you for contacting the TMO.

If you are reporting an emergency or urgent repair, please telephone our
Customer Service Centre on 0800 137 111. This email address is to report
non-urgent repair issues only.

Your email has been forwarded to the TMO's Customer Service Centre who
will contact you within five working days.

If we fail to contact you within this time, please contact Customer
Services Team Leader on 0800 137 111 and ask for Marilyn Adiyan or Robin
Lawrence.

Link to this

From: (+) Reporting Repairs
Kensington and Chelsea TMO

2 August 2011

Dear Victoria Blair

Thank you for your email dated 20.07.11. I have forwarded it on to Business Improvement Manager, Janet Seward who will contact you directly.

Regards
Chandresh
Customer Service Advisor

w: www.kctmo.org.uk
a: Network Hub, First Floor 300 Kensal Road, W10 5BE

show quoted sections

Link to this

From: Janet Seward
Kensington and Chelsea TMO

22 August 2011

Dear A.V. Blair

I am sorry that I overlooked your request. I am away form the office at the moment but will send you the details this evening.

Janet Seward
Policy & Improvement Manager
t: 020 7605 6350

w: www.kctmo.org.uk
a: Unit A, 292A Kensal Road, London, W10 5BE
 Before printing, please think about the environment

show quoted sections

Link to this