Community Care Assessments

Dear Rachael

Thank you for your further e-mail.

I am looking into this for you and I have not been able to find your
original e-mail. If you have a copy of it, please could you forward it
to me along with the response from the Somerset County Council Customer
advisor notifying you of your reference number and that we had received
your e-mail.

To aid me in tracking down your request with our FOI officers, please
could you advise me as to which of our social services units you were
enquiring about, was it Adult Social Services or Children's Social
services as your request doesn't clarify which unit you are wanting the
information from.

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Robert Taylor

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The Deane House
Belvedere Road
Taunton
TA1 1HE

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Southwest One - working in partnership with
Somerset County Council, Taunton Deane
Borough Council & Avon and Somerset
Police.

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6373780

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Thank you for contacting Somerset County Council. Your email has been
received by our General Enquiries Team and a member of our team will
deal with your enquiry. If your email requires a response we will get
back to you.

If you enquiry relates to an urgent issue you may like to contact us on
0845 345 9166 to discuss it further. Our opening hours are 8am - 6pm
Monday to Friday and 9am - 4pm on Saturdays

This communication is intended solely for the person (s) or organisation to whom it is addressed. It may contain privileged
and confidential information and if you are not the intended recipient (s), you must not copy, distribute or take any action
in reliance on it. If you have received this e-mail in error please notify the sender and copy the message to
[email address]

Individuals are advised that by replying to, or sending an e-mail message to Somerset County Council, you accept
that you have no explicit or implicit expectation of privacy.

In line with the Surveillance and Monitoring Policy, any e-mail messages (and attachments) transmitted over the
Council’s network may be subject to scrutiny.

Dear Rachel,

Could you please advise as to which of our social services units you
were enquiring about, was it Adult Social Services or Children's Social
services as your request doesn't clarify which unit you are wanting the
information from?

Regards

Somerset Direct
The Deane House
Belvedere Road
TA1 1HE

Tel: 0845 345 9166
Email: [email address]
SMS Text: 07781 482858
Web: www.somerset.gov.uk

Southwest One - working in partnership with Somerset County Council,
Taunton Deane Borough Council & Avon and Somerset Police.
South West One Limited - Registered in England and Wales with number
6373780 Registered office:PO Box 41, North Harbour, Portsmouth, Hants
PO6 3AU

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Thank you for contacting Somerset County Council. Your email has been
received by our General Enquiries Team and a member of our team will
deal with your enquiry. If your email requires a response we will get
back to you.

If you enquiry relates to an urgent issue you may like to contact us on
0845 345 9166 to discuss it further. Our opening hours are 8am - 6pm
Monday to Friday and 9am - 4pm on Saturdays

This communication is intended solely for the person (s) or organisation to whom it is addressed. It may contain privileged
and confidential information and if you are not the intended recipient (s), you must not copy, distribute or take any action
in reliance on it. If you have received this e-mail in error please notify the sender and copy the message to
[email address]

Individuals are advised that by replying to, or sending an e-mail message to Somerset County Council, you accept
that you have no explicit or implicit expectation of privacy.

In line with the Surveillance and Monitoring Policy, any e-mail messages (and attachments) transmitted over the
Council’s network may be subject to scrutiny.

Hi Rachel,

Many thanks for that.

Your FOI request has now been logged with the FOI team and they will
respond to you directly within 20 working days.

Case reference: 1300079

Kind regards

Laura

Somerset Direct
The Deane House
Belvedere Road
TA1 1HE

Tel: 0845 345 9166
Email: [email address]
SMS Text: 07781 482858
Web: www.somerset.gov.uk

Southwest One - working in partnership with Somerset County Council,
Taunton Deane Borough Council & Avon and Somerset Police.
South West One Limited - Registered in England and Wales with number
6373780 Registered office:PO Box 41, North Harbour, Portsmouth, Hants
PO6 3AU

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Good afternoon Rachel,
Thank you for your request under the Freedom of Information Act 2000 which I received today. We are currently dealing with your request and will be in touch shortly concerning disclosure of the information you have requested.

Where we find that substantial photocopying is required, the Act allows us to charge for this and we will contact you in due course if that is the case.

Kind regards,

Jan Kedward

Co-ordinator for FOI and Data Protection Adult Social Care
A2, County Hall, Taunton, TA1 4DY

* Community Directorate, County Hall, Taunton, TA1 4DY
* 01823 356718
* [email address]

This communication is intended solely for the person (s) or organisation to whom it is addressed. It may contain privileged
and confidential information and if you are not the intended recipient (s), you must not copy, distribute or take any action
in reliance on it. If you have received this e-mail in error please notify the sender and copy the message to
[email address]

Individuals are advised that by replying to, or sending an e-mail message to Somerset County Council, you accept
that you have no explicit or implicit expectation of privacy.

In line with the Surveillance and Monitoring Policy, any e-mail messages (and attachments) transmitted over the
Council’s network may be subject to scrutiny.

Hi Rachel,
Please see below our response to your Freedom of Information request.

The number of assessments completed in Somerset in 2008/9 and 2009/10.

Assessments of new clients Eligible for services at time of assessment
2008/9 8163 5936
2009/10 8028 5599

Source: Department of Health RAP returns for 2008/9 & 2009/10 (A section)

Everyone is entitled to a community care assessment, but not everyone will get services even though they may have Fair Access to Care Services (FACS) eligible needs following a financial assessment.

This is the Department of Health definition of an assessment. Clients get assessed once when they first contact the adult social care services. Every subsequent piece of work is a review that can include a comprehensive reassessment.

The number who are eligible for services include those who chose to decline them. In addition a number of these people may have had to fund all or part of the services they subsequently received following the financial assessment carried out by the Financial Assessments and Benefits (FAB) team.

If you feel you request has not been answered in sufficient detail or if you wish to clarify the information given please contact me and I will be happy to address the issues you raise.

If you are dissatisfied with the way in which your request has been dealt with, or the information you have received, you can make a complaint or ask us to review our decision. Please send your complaint to Peter Grogan, Corporate Information Governance Manager, County Hall, Taunton, TA1 4DY or to [email address]
An internal review will then be carried out and we will write to you with the results of our investigation. If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner for a decision:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Regards,

Jan

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This communication is intended solely for the person (s) or organisation to whom it is addressed. It may contain privileged
and confidential information and if you are not the intended recipient (s), you must not copy, distribute or take any action
in reliance on it. If you have received this e-mail in error please notify the sender and copy the message to
[email address]

Individuals are advised that by replying to, or sending an e-mail message to Somerset County Council, you accept
that you have no explicit or implicit expectation of privacy.

In line with the Surveillance and Monitoring Policy, any e-mail messages (and attachments) transmitted over the
Council’s network may be subject to scrutiny.