Dear Sir or Madam,

Please can you provide details of your policy on creating links to
commercial websites from the council website.

Yours faithfully,

NA

Dear N Andrews

Thank you for your freedom of information email request received at
First Point.

Your request for this information has been forwarded to the information
officer in the Chief Executive's Directorate, and will be dealt with as
promptly as possible.

You should expect to receive a reply within 20 working days.

For more information visit the councils freedom of information page
<http://www.sheffield.gov.uk/your-city-co...
om-of-information>

Please do not hesitate to contact First Point
<mailto:[email address]> again with any further enquiries
you may have.

At First Point we are committed to continually improving our service, if
you wish to comment on our service please fill in our Customer
satisfaction survey.
<http://www.sheffield.gov.uk/your-city-co...
-what-you-think/customer-satisfaction> This will form an important part
of our service development.

Yours sincerely,

Customer Services
First Point <mailto:[email address]>

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Dear Sir or Madam,

Thank you for contacting us about our commercial links policy.

We only link to websites that belong to partner, voluntary and other
public sector organisations, these must offer complement and support the
services we offer or benefit Sheffield in general.

We do not link to commercial websites as we don't have the capacity to
provide and maintain so many links. We cannot favour or endorse any
commercial organisation over another. By linking to one commercial
website we may have to link to everyone and it isn't feasible for us to
do so.

Our priority is to keep improving our own content and making it easier
for the public to find and use it.

Yours sincerely
Ian Wharin
Knowledge & e-Resources Manager,
Customer Services,
Sheffield City Council

0114 20 37765
[email address]

www.sheffield.gov.uk

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