Collated information on ERO performance standards

I am currently out of the office on annual leave. I will be back in the office on Monday, January 5th. My emails will be checked for freedom of information requests only. If you have any urgent queries that need to be dealt with before my return date, please contact Jozef henderson at [email address]. Thank you.

Dear Mr R.J. Taylor

Our Ref: FOI 41/09

Thank you for your request under the Freedom of Information Act, dated 27
April 2009, in which you have requested the following:

The collated responses from local authorities to the Electoral Commission
on the self-assessment against the Electoral Registration Officer
performance standards. By this, you mean the raw data that was
collected in order to put together the report at
[1]http://www.electoralcommission.org.uk/__...
As well as the simple data as to what the ERO thinks the performance is,
including the contents of the "free text boxes" mentioned in the report
which seem to state what the EROs actually do.

The Commission aims to respond to requests for information promptly and
within the statutory timeframe of twenty working days.

You may expect to receive a reply sent from the Commission by 26 May 2009

Yours sincerely ,

Nassime Chida

On behalf of Michelanne Calhoun Wilson

Legal Officer

Tel: 020 7271 0625

Fax: 020 7271 00505

[Electoral Commission request email]

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Dear Mr R.J. Taylor,

Our Ref: FOI 41 09

Thank you for your request under the Freedom of Information Act dated
Monday 27 April 2009.

The Commission aims to respond to requests for information promptly and
within the statutory timeframe of twenty working days. We are endeavouring
to answer you request, however, in order to do so, we are seeking
clarification of your request.

You requested:

The collated responses from local authorities to the Electoral Commission
on the self-assessment against the Electoral Registration Officer
performance standards.

By this, you mean the raw data that was collected in order to put together
the report at
[1]http://www.electoralcommission.org.uk/__...
As well as the simple data as to what the ERO thinks the performance is,
including the contents of the "free text boxes" mentioned in the report
which seem to state what the EROs actually do.

Your request for information is very broad. Could you please clarify what
you mean by 'raw data'.
We hold information relating to the collated responses from all ERO's and
also a spreadsheet with all of the collated narrative from the free text
boxes, however we also hold other types of information.

Could you please clarify whether you are just requesting the collated
responses or that you are also requesting this additional information.

Once your response is received we will deal with your request accordingly.

Feel free to contact me on my phone number.

Regards

Bolanle

Bolanle Ojoye
Implementation Officer
The Electoral Commission
Trevelyan House
Great Peter Street
London SW1P 2HW
Tel: 020 7271 0668
Fax: 020 7271 0505
Textphone: 18001 020 7271 0505
[2]www.electoralcommission.org.uk
[3]www.aboutmyvote.co.uk

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Dear Mr. R. J. taylor

Thank you for you response to our request for clarification.

We are now dealing with your request and you should expect to receive a
reply from the Commission by 9 June 2009.

Regards

Bolanle

show quoted sections

This email has been sent on behalf of Michelanne Calhoun Wilson

Dear Mr R J Taylor

Our Ref: FOI 41/09

Thank you for your request under the Freedom of Information Act 2000 dated
27 April 2009. The Commission aims to respond to requests for information
promptly and within the statutory timeframe of twenty working days. Your
request as clarified is in bold below followed by our response.

You originally requested: the collated responses from local authorities to
the Electoral Commission on the self-assessment against the Electoral
Registration Officer performance standards. By this, you referred to the
raw data that was collected in order to put together the report
`Performance standards for Electoral Registration Officers in Great
Britain' (April 2009). You also requested the contents of the `free text
boxes' mentioned in the report.

On 11 May 2009, you clarified that request to be: the spreadsheet with the
collated narrative from the free text boxes and the self assessment rating
each Electoral Registration Officer gave themselves.

The Commission holds this information.

1. The self assessment ratings each ERO gave themselves is available using
an interactive tool on our website at
[1]http://www.electoralcommission.org.uk/pe....

2. Attached is an excel spreadsheet which collates all the narrative
supplied in the free text boxes.

<<Spreadsheet with free text boxes.pdf>>

I trust that this information satisfies your request.

If you are not satisfied with this response, please note that the
Commission operates a review procedure, details of which can be found on
the Commission website at:
[2]http://www.electoralcommission.org.uk/ab....

Please also note that if you have exhausted all internal Commission review
procedures and you are still not satisfied you have the right to appeal to
the Information Commissioner. Details of this procedure can be found on
the ICO website: [3]http://www.ico.gov.uk

Yours sincerely

Michelanne Calhoun Wilson
Legal Officer
Tel: 020 7271 0625
Fax: 020 7271 00505
[4][Electoral Commission request email]

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