Dear Sir or Madam,

In the document identifying the management arrangements for the
Commission for Local Administration England (CLAE) it states in
paragraphs:

6.2 The fourth Commissioner, the Parliamentary Commissioner for
Administration, has no personal responsibilities beyond his or her
participation in the collective decision‑taking of the Commission.

6.3 The four Commissioners have agreed to be bound by the
Commission’s ‘Code of Conduct for Commission Members’ which is
based on current Government guidance to members of NDPBs.

There is no Code of Conduct available from either the CLAE Website
or that of the Parliamentary and Health Service Ombudsman.

Please would you provide a copy of the document that relates to the
Work of the PHSO.

Would you additionally forward any documentation containing
identification of breaches of the Code by members of the CLAE.

Yours faithfully,

Stuart HARDWICKE CARRUTHERS

Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.

Public consultation on the draft Principles of Good Complaint Handling launched on 12 May - please visit our website for more details: www.ombudsman.org.uk.

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Dear Mr Hardwicke Carruthers

Thank you for your information request for a copy of the Code of Conduct which relates to the Parliamentary and Health Service Ombudsman, dated 27 July 2008 and received in this office on 28 July. We aim to respond to your information request in August 2008.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager

show quoted sections

Dear Mr Hardwicke Carruthers

Further to your request for the Code of Conduct for Commission Members
made by e-mail on 27 July 2008, this e-mail constitutes my response to
your request under the Freedom of Information Act 2000.

I attach a copy of the document you seek. You also requested that we
forward any documentation containing identification of breaches of the
Code by members of the CLAE. We do not hold this information.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager

Public consultation on the draft Principles of Good Complaint Handling launched on 12 May - please visit our website for more details: www.ombudsman.org.uk.

The original of this email was scanned for viruses by Government Secure Intranet (GSi) virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk

Dear Hannan Liz,

Information Received, full compliance with FoI

Many thanks.

Yours sincerely,

Stuart HARDWICKE CARRUTHERS

Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.

Public consultation on the draft Principles of Good Complaint Handling launched on 12 May - please visit our website for more details: www.ombudsman.org.uk.

The original of this email was scanned for viruses by Government Secure Intranet (GSi) virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk

Dear Mr Hardwicke Carruthers

Thank you for your e-mail of 31 July 2008 in which you informed me that
you were unable to access five pages of the electronic version of the
document which I released to you at the two e-mail addresses you
provided. I now attach the entire document in pdf format, as
requested, again released to the two e-mail addresses you have given me,
and trust that this is accessible to you. For clarity, the document
consists of a cover sheet, a contents page and 13 further pages of text.
If any of the document remains inaccessible, please provide me with an
address and I will send a hard copy of the document to you.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager

Public consultation on the draft Principles of Good Complaint Handling launched on 12 May - please visit our website for more details: www.ombudsman.org.uk.

The original of this email was scanned for viruses by Government Secure Intranet (GSi) virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk