Childrens Contact Centres

Dear Mr Russell

Thank you for your request for information under the Freedom Of Information Act 2000, of which we acknowledge receipt.

Your request has been passed to the appropriate officer to provide a response as soon as possible, and in any event within 20 working days, as required by the Act.

Kind regards

Data Management Officer
North Yorkshire County Council
01609 533219 [email address]

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

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North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

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North Yorkshire County Council.

Dear Mr Russell

With reference to your request for information on 'Childrens Contact Centres' - having made enquiries, North Yorkshire County Council do not have any establishments known as this. Please could you specify exactly what you mean by a contact centre, as it may be that we do run such centres, under a different name. Until we hear from you, we will be unable to progress your request.

I look forward to hearing from you,

Kind regards

Miriam Townsend, for

Data Management Officer
North Yorkshire County Council
01609 533219 [email address]

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Data Management Team ([North Yorkshire County Council request email]) who will process your request.

North Yorkshire County Council.

Dear Mr Russell

Thank you for your email regarding Westbourne House, Selby. Westbourne House is a Children's Social Care office, containing staff from the following teams - Looked After Children, Adoption, Fostering and Leaving Care.

There are two rooms in the building which can be used by social workers if they require somewhere for a supervised visit between parents and children to take place, but it is not a specified contact centre as such.

Within North Yorkshire County Council, there are two specific types of centres for children. Although they are located structurally within different service areas of Children and Young People's Service, there is some overlap of service provision, and both types of centre can provide for contact meetings between parents and children to take place, as part of the service being offered to a particular family.

Family Centres: these are run by Children's Social Care and provide some direct work with children and families, supervised contact between parent(s) and child(ren), and other types of meetings between professionals and service users, such as conferences of different kinds.

Children's Centres: these are run by Strategic Services, and provide a resource for the local community in terms of extended provision (similar to extended schools provision), portage, parent school advisor and health visitor services. These centres also provide the services as outlined above for Family Centres.

It may also be worth noting that the mediation service for divorcing couples provide so called contact centres, in the form of a building, for contact between parent(s) and child(ren). This is a completely separate service from the ones detailed above, and NYCC do not run this service.

Please could you let us know whether you are interested in Children's Centres or Family Centres, and we will do our best to help you?

Kind regards

Miriam Townsend, for

Data Management Officer
North Yorkshire County Council
01609 533219 [email address]

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Data Management Team ([North Yorkshire County Council request email]) who will process your request.

North Yorkshire County Council.

Dear Mr Russell

Further to your request for information, please could you consider the email below, sent to you on 5 November 2009?

Kind regards

Miriam Townsend, for
Data Management Officer

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