Changes to day services for adults with a learning disability

REQUEST FOR INFORMATION

 

Thank you for your request received today.  This letter is our
acknowledgement of your request.  Please note the reference number and
refer to it in any future correspondence.

 

Depending on the type of request, it will be handled under the Freedom of
Information Act (FOIA) or the Environmental Information Regulations
(EIR).  Both of these have a statutory 20 working day deadline for a
response.  In some cases, under the EIR, the deadline may be extended to
40 working days if an extended public interest test is required before
deciding to respond.  If that is the case, we will write to explain that
to you.

 

If we hold this information, we will let you know and in most cases supply
it to you.  You may request a particular format for receiving the
information and we will do our best to accommodate. In most cases, we will
respond by email or letter in 12 point Arial font.  If you have a
particular need to receive the material in a different format, please let
us know.

 

In some cases, the information you request will be exempt from disclosure.
What this means is that the legislation allows the Council to refuse to
provide the information. Where this occurs, we will tell you the reasons
why and we will explain how to appeal that decision.

 

If your requests refers to a third party, then they may be consulted about
disclosing the information before we decide whether to release the
information to you.  For example, if someone asks about a contract with a
supplier, we will contact the supplier to consider their views about
disclosing the information.

 

In some cases, we may require a payment to cover photocopying, postage, or
other production costs on requests that require large amounts of
photocopying. However, we will discuss this with you and look for ways to
provide the information in electronic formats if possible.  If a payment
is required, it must be provided before we can send you the information. 
If a payment is required, the 20 working day time limit for responses is
suspended until the payment is received. 

 

We may also need to contact you to clarify your request. We are obliged to
do this under s.16 of the Act, which refers to the duty to provide advice
and assistance to applicants.  When we ask to clarify your request, the 20
working day countdown stops until we hear back from you. If you have not
contacted us about the request within 3 months, we will close it.

 

Please note that your request and our response will be put on the
Council’s disclosure log.  What this means is that we keep a log of all
the requests and responses if anyone wants to look at them. When we put
the request and response on the log, we remove the applicant’s name and
any personal references. In any case, where personal information remains,
it will be done in accordance with the Data Protection Act (DPA).

 

If you have any questions or need further information, then please
contact:

 

The Information Management Team

Durham County Council

Assistant Chief Executive’s Office

Room 4/140

County Hall

Durham

DH1 5UF

Tel. 0191 372 8371

Email: [1][Durham County Council request email]

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 745

Fax: 01625 524 510

Email: [2][email address]

[3]www.informationcommissioner.gov.uk

Yours sincerely,

The Information Management Team

 

 

show quoted sections

Please find attached our response to your request for information,
received 25-JAN-12.

 

Regards,

 

Neale Boswell

Information Management

Durham County Council

 

 

 

show quoted sections