Dear Sir or Madam,

During the two-year period January 2007 to December 2008, the Local
Government Ombudsman received 73 complaints related to cemeteries
and crematoria. Of these, five were outside their jurisdiction and
21 were premature and so were referred back to the council. Of the
47 cases that were investigated, six are still waiting a decision.
Of the 41 cases determined, there were no formal findings of
maladministration, although local settlements were reached in six
cases, which can be regarded as an acceptance of fault by the
Council.

http://www.theyworkforyou.com/wrans/?id=...

Accordingly I would like to know how much each local settlement
cost the particular council.

Yours faithfully,

T Thomas

Dear Mr Thomas

This is to acknowledge receipt of your request for information received
on 3 February 2009.

I will aim to reply within the 20-working day target (which would be by
3 March 2009). If I am unable to do so, I will write to you again
explaining why.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

show quoted sections

Dear Mr Thomas

Please find attached a letter in response to the request below.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

show quoted sections