CCTV Footage July 7th 2005

Dear Mr Fagan,

Freedom of Information Request Reference No: 2010020002498
I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 09/02/2010. I note you seek
access to the following information:

* " I hereby respectfully request ANY footage you say you have of
* 1. Any of the suspected bombers on/in/or around the trains you say
they attacked
* 2. Any footage of the bus bomb in Tavistock Square As I am sure you
are aware years ago you yourselves stated you had the video footage
and would release the results,but this would take some time. As nearly
5 years have passed i am hopeful you will have had enough time to
STUDY? them.
* 3. please send me at least 4 clear pictures ( NOT CCTV footage ) of
any of the bombers on/in/or around the trains you have
* 4. please send me 4 different clear pictures ( NOT CCTV footage)of the
bomber on/in/or around that particular Bus in Tavistock Square.
* 5. A plausible explanation as to why no clear evidence or video
footage of these suspected bombers has ever been clearly seen. As the
country with the dubious envy of having the most CCTV cameras in the
World. And central London possibly the most there MUST be still
pictures of these men."

As you submitted two requests relating to the same subject area on the
same day they have been aggregated into one request.

Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act). You will receive a response within
the statutory timescale of 20 working days as defined by the Act,
subject to the information not being exempt or containing a reference
to a third party. In some circumstances the MPS may be unable to
achieve this deadline. If this is likely you will be informed and
given a revised time-scale at the earliest opportunity.

Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.

COMPLAINT RIGHTS

Your attention is drawn to the attached sheet, which details your
right of complaint.

Should you have any further enquiries concerning this matter, please
write or contact Katie London on telephone number 02071613907 quoting
the reference number above.

Yours sincerely

Katie London
Policy and Support Officer
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think
the decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your
request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is
to telephone the case officer that is nominated at the end of your
decision letter.

That person will be able to discuss the decision, explain any issues
and assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision
of the MPS made under the Freedom of Information Act 2000 (the Act)
regarding access to information you can lodge a complaint with the MPS
to have the decision reviewed.

Complaints should be made in writing and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF

In all possible circumstances the MPS will aim to respond to your
complaint within 40 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied
with the decision you may make application to the Information
Commissioner for a decision on whether the request for information has
been dealt with in accordance with the requirements of the Act.

For information on how to make application to the Information
Commissioner please visit their website at
www.informationcommissioner.gov.uk. Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Fagan

Freedom of Information Request Reference No: 2010020002498

I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 09/02/2010. I note you seek
access to the following information:

I hereby respectfully request ANY footage you say you have of

1. Any of the suspected bombers on/in/or around the trains you say they
attacked

2. Any footage of the bus bomb in Tavistock Square

As I am sure you are aware years ago you yourselves stated you had the
video footage and would release the results,but this would take some time.
As nearly 5 years have passed i am hopeful you will have had enough time
to STUDY? them.

3. please send me at least 4 clear pictures ( NOT CCTV footage ) of any of
the bombers on/in/or around the trains you have

4. please send me 4 different clear pictures ( NOT CCTV footage)of the
bomber on/in/or around that particular Bus in Tavistock Square.

5. A plausible explanation as to why no clear evidence or video footage of
these suspected bombers has ever been clearly seen. As the country with
the dubious envy of having the most CCTV cameras in the World. And central
London possibly the most there MUST be still pictures of these men..

Having located and considered the relevant information, I am afraid that I
am not required by statute to release the information requested. This
letter serves as a Refusal Notice under Section 17 of the Freedom of
Information Act 2000 (the Act).

REASONS FOR DECISION

Section 17(1) of the Act provides:

(1) A public authority which, in relation to any request for
information, is to any extent relying on a claim that any provision in
part II relating to the duty to confirm or deny is relevant to the request
or on a claim that information is exempt information must, within the time
for complying with section 1(1), give the applicant a notice which-

(a) states the fact,
(b) specifies the exemption in question, and
(c) states (if that would not otherwise be apparent) why the exemption
applies.

Section 30 Investigations and proceedings conducted by public authorities

(1) Information held by a public authority is exempt information if it has
at any time been held by the authority for the purposes of***

(a) any investigation which the public authority has a duty to conduct
with a view to it being ascertained***

(i) whether a person should be charged with an offence, or

(ii) whether a person charged with an offence is guilty of it,

This is a qualified exemption and I am therefore required to complete a
public interest test.

Public Interest Test

Reasons favouring disclosure

This is a high profile case which resulted in extensive loss of life of
members of the public. It is arguable that the public should be informed
of all the circumstances that lead to these events. The effective
prevention and detection of terrorist related crime is a matter of public
interest.

Provision of the requested information indicates that the police have
conducted their investigation in a thorough and efficient manner and
allows for transparency.

Allowing the nature and extent of the investigation to be made public
demonstrates accountability on the part of the police.

There is already a significant amount of information already in the public
domain and publication of further information could dispel rumour and
mis-information.

Reasons favouring non-disclosure

The investigation is on-going and it is important that nothing is
disclosed that could prejudice any possible future criminal or other
proceedings.

There is a reasonable expectation on behalf of members of the public who
provide information to the police that such information will not be
released publicly for a purpose unconnected to a criminal prosecution or
other judicial proceedings. To publish information obtained and retained
through the exercise of police powers or through co-operation of
individuals could inhibit the ability of police service to obtain
information in future investigations as it could discourage potential
witnesses in criminal investigations from assisting the police.

To release information that was obtained as part of a criminal
investigation might reveal to others how investigations are conducted and
are likely to be conducted in the future. This might enable criminals to
conceal information to prevent it being identified by the police and thus
make the law enforcement role more difficult.

The publication of sensitive intelligence or other material could
prejudice other investigations and thereby compromise the safety of the
public.

The publication of information that could reveal operational methodology
could have a prejudicial impact on the investigation of crime generally.

Balance Test

Consideration needs to be given to the nature of each request. Not all of
the factors listed above will apply in every case.

The public interest is likely to weigh in favour of non-disclosure in
relation to evidence held by the MPS. The information is held to ascertain
whether a person should be charged with an offence. Further there remains
in this case, no reasonable expectation on behalf of those that have
provided information to the police, that such information would be
released publicly for a purpose unconnected to a criminal investigation or
prosecution or other proceedings.

Lady Justice Hallett has been appointed to sit as Deputy Assistant Coroner
to hear the inquests arising from the deaths occurring on the London
transport systems on 7th July 2005. The Coroner will shortly be making
decisions about a number of matters which include whether the Inquests
will be resumed; whether to sit with a jury; and what evidence she intends
to adduce in the course of any hearing. The MPS is currently in the
process of providing disclosure of relevant evidence to the Coroner.
Information should not be published by the MPS which may prejudice the
Inquest proceedings. The MPS will be fully co-operating with the Coroner
by providing disclosure to her. It will be a matter for the Coroner to
decide what material she proposes to disclose to properly interested
persons and what evidence she intends to adduce at the hearing and
thereafter possibly publish through her website.
However, there are numerous sections of CCTV footage that meet the
criteria that you have specified that can be found using any search engine
on the Internet. For example the information you have requested can be
located at the following links:

http://news.bbc.co.uk/1/hi/uk/7378468.stm
http://www.guardian.co.uk/uk/video/2008/...

COMPLAINT RIGHTS

If you are dissatisfied with this response please read the attached paper
entitled Complaint Rights which explains how to make a complaint.

Should you have any further enquiries concerning this matter, please
contact me on 0207 230 2401 or at the address at the top of this letter,
quoting the reference number above.

Yours sincerely

Gill Brown
Information Manager

In complying with their statutory duty under sections 1 and 11 of the
Freedom of Information Act 2000 to release the enclosed information, the
Metropolitan Police Service will not breach the Copyright, Designs and
Patents Act 1988. However, the rights of the copyright owner of the
enclosed information will continue to be protected by law. Applications
for the copyright owner's written permission to reproduce any part of the
attached information should be addressed to MPS Directorate of Legal
Services, 1st Floor (Victoria Block), New Scotland Yard, Victoria, London,
SW1H 0BG.
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again -

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF

In all possible circumstances the MPS will aim to respond to your
complaint within 40 working days.

The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr. Fagan,

Freedom of Information Request Reference No: 2010030002564

I write in connection with your letter dated 10 March 2010 requesting that
the Metropolitan Police Service (MPS) review its response dated 10 March
2010 to your request for information relating to:

* FOIA Complaint pertaining to 2010020002498 .

The review will be conducted in accordance to the MPS's complaints
procedure. The MPS endeavour to respond to your complaint by 09 April
2010.

Should you have any further inquiries concerning this matter, please
contact David Edwards on telephone number 0207 161 3583 or at the address
at the top of the letter quoting the reference number above.

Thank you for your interest in the MPS.

Yours sincerely

David Edwards
FOIA Reviewer

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF

In all possible circumstances the MPS will aim to respond to your
complaint within 40 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Fagan

Freedom of Information Request Reference No: 2010030002564

Further to our letter of 29 March 2010, I have unfortunately been unable
to meet the response time originally provided to you in relation to:

* FOI Complaint regarding original FOI number 2010020002498

I hope to complete your review no later than 27 April 2009. Should there
be any unforeseen delay, I will contact you and update you as soon as
possible.

Additionally I have identified issues raised in your complaint letter
dated 10 March 2010, regarding links provided to you by Ms Brown in her
response letter.

Within this letter you have questioned why there are inconsistencies on
the date and time imprints on the video footage, provided to you by Ms
Brown. You have also questioned why on some of the footage, has the date
and time imprints been removed. You also question why no clear explanation
has ever been given as to why all the CCTV cameras seem to have
malfunctioned simultaneously in regards to CCTV cameras inside the tube
trains and inside the bus. These questions will be handled as a fresh
request for information and you will receive a case number and response
for this new request in due course.

Should you have any further inquiries concerning this matter, please
contact Sarah Strong on telephone number 020 7161 3604 or at the address
at the top of the letter quoting the reference number above.

I do apologise for the delay, and thank you for your patience.

Yours sincerely

Sarah Strong
FOIA Policy Research & Complaints Officer

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF

In all possible circumstances the MPS will aim to respond to your
complaint within 40 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Fagan

Freedom of Information Request Reference No: 2010030002564

Further to our letter of 13 April 2010, I have unfortunately been unable
to meet the response time originally provided to you in relation to:

* FOI original case number 2010020002498

I hope to complete your review no later than 28 May 2010. Should there be
any further unforeseen delay, I will contact you and update you as soon as
possible.

I do apologise for the delay, and thank you for your patience.

COMPLAINT RIGHTS

If you are dissatisfied with this response please read the attached paper
entitled Complaint Rights which explains how to contact the Information
Commissioner with your complaint.

Should you have any further inquiries concerning this matter, please
contact me quoting the reference number above.

Yours sincerely

S. Strong
FOIA Policy Research & Complaints Officer
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Fagan

Freedom of Information Request Reference No: 2010030002564

Further to our letter of 4 May 2010, I have unfortunately been unable to
meet the response time originally provided to you in relation to:

* Original FOI number 2010020002498

I can confirm I am close to completion of your case, and hope to complete
your review no later than 18 June 2010. Should there be any further
unforeseen delay, I will contact you and update you as soon as possible.

I apologise for the delay, and thank you for your patience.

Should you have any further inquiries concerning this matter, please
contact me quoting the reference number above.

Thank you for your interest in the MPS.

Yours sincerely

S. Strong
FOIA Policy Research & Complaints Officer

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Fagan,

Freedom of Information Request Reference No: 2010030002564

I would first like to take this opportunity to apologise for the delay of
your internal review, and thank you for your patience.

Further to our letter of 4 May 2010, I am now able to provide a response
to your complaint dated 10 March 2010 concerning:

* Original FOIA case number 2010020002498

Original FOIA request
1. Please send me at least 4 clear pictures ( NOT CCTV footage ) of any of
the bombers on/in/or around the trains you have.

2. Please send me 4 different clear pictures ( NOT CCTV footage)of the
bomber on/in/or around that particular Bus in Tavistock Square.

3. A plausible explanation as to why no clear evidence or video footage of
these suspected bombers has ever been clearly seen. As the country with
the dubious envy of having the most CCTV cameras in the World. And central
London possibly the most there MUST be still pictures of these men.

I hereby respectfully request ANY footage you say you have of :
4. Any of the suspected bombers on/in/or around the trains you say they
attacked
5. Any footage of the bus bomb in Tavistock Square

As I am sure you are aware years ago you yourselves stated you had the
video footage and would release the results,but this would take some time.
As nearly 5 years have passed i am hopeful you will have had enough time
to STUDY? them.

DECISION

The Metropolitan Police Service (MPS) has completed its review and has
decided to:

* Vary the original decision

REASON FOR DECISION

Question One
Please send me at least 4 clear pictures (NOT CCTV footage ) of any of the
bombers on/in/or around the trains you have.

Any images the MPS hold relating to the bombers movements on the 7th July
2005 are from CCTV systems. The MPS therefore do not hold any non-CCTV
'pictures' of the bombers on/in/or around the trains.

Question Two
2. Please send me 4 different clear pictures (NOT CCTV footage) of the
bomber on/in/or around that particular Bus in Tavistock Square.

Any images the MPS hold relating to the bombers movements on the 7th July
2005 are from CCTV systems. The MPS therefore do not hold any non-CCTV
'pictures' of the bombers on/in/or around the bus in Tavistock Square.

Question Three
3. A plausible explanation as to why no clear evidence or video footage of
these suspected bombers has ever been clearly seen. As the country with
the dubious envy of having the most CCTV cameras in the World. And central
London possibly the most there MUST be still pictures of these men.

Under the Freedom of Information Act, the MPS is only required to provide
information held in a recordable format. A valid request under the Freedom
of Information must be capable of being used for subsequent reference as
per Section 8(2)(c) of the Act.

As your request is for opinion and comment regarding evidence and footage,
rather than for recorded information, I find this part of your request
does not meet the requirements of the Act.

Information could therefore not be located in regards to question three.

Under our duty to assist, the MPS confirm that an extensive CCTV trawl was
carried out in many areas of London and on the transport network following
the explosions. Footage the MPS did acquire was of all four bombers
leaving Kings Cross Thameslink and further footage of Hasib Hussain around
Kings Cross mainline station. As you are aware, this footage has already
been disclosed into the public domain during the criminal trials of
Mohammed Shakil, Wahid Ali and Sadeer A Saleem on 1 May 2008.

Question Four
I hereby request ANY footage you say you have of any of the suspected
bombers on/in/or around the trains you say they attacked.

Any images the MPS hold relating to the bombers movements on the 7th July
2005 are from CCTV systems. The MPS do not hold footage of the bombers
on/in/or around the tube trains they attacked.

Question Five
I hereby respectfully request ANY footage you say you have of any footage
of the bus bomb in Tavistock Square

There is footage of the bus prior to the explosion going past the BMA
building in Tavistock Square and the reactions of passers by to the
explosion. This footage has also already been disclosed into the public
domain following the criminal trials referred to above.

Section 17 (Refusal of a Request) of the Act provides:
A public authority which, in relation to any request for information, is
to any extent relying on a claim that any provision of Part II relating to
the duty to confirm or deny is relevant to the request or on a claim that
information is exempt information must, within the time for complying with
section 1(1), give the applicant a notice which-
(a) states that fact,
(b) specifies the exemption in question, and
(c) states (if that would not otherwise be apparent) why the exemption
applies.

Section 21 (Information Accessible by other means) of the Act provides:
(1) Information which is reasonably accessible to the applicant otherwise
than under section 1 is exempt information.

By virtue of Section 21 of the Act, I therefore refer you once again to
the below link of this footage from the British Medical Association (BMA)
on the BBC website:

http://news.bbc.co.uk/1/hi/uk/7378468.stm

Additional queries at complaint stage (dated 10 March 2010) based on the
response by Ms Brown (dated 10 March 2010)
New Freedom of Information case number: 2010040002280

1. You questioned why there were 'inconsistencies on the date and
time imprints on the video footage' Ms Brown referred you to. You ask 'why
on some of the footage have the dates and time imprints been removed'.

2. Additionally you query why 'no clear explanation has ever been
given as to why all the CCTV cameras seem to have malfunctioned
simultaneously inside the tube trains and inside the bus'.

To answer these points I again refer you to question three above.

Under the Freedom of Information Act, the MPS is only required to provide
information held in a recordable format. A valid request under the Freedom
of Information must be capable of being used for subsequent reference as
per Section 8(2)(c) of the Act.

As your request is for opinion and comment regarding evidence and footage,
rather than for recorded information, I find this part of your request
does not meet the requirements of the Act.

Under our duty to assist, I can confirm that in regards to question two
above, the MPS Directorate of Public Affairs logged the following press
statement on their system in 2005; "The CCTV recording system on the No.
30 bus was not working on the 7th July". This statement was in response to
media questions about the CCTV on the bus in Tavistock Square.

COMPLAINT RIGHTS

If you are dissatisfied with this response please read the attached paper
entitled Complaint Rights which explains how to contact the Information
Commissioner with your complaint.

Should you have any further inquiries concerning this matter, please
contact me quoting the reference number above.

Yours sincerely

S. Strong
FOIA Policy Research & Complaints Officer
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections