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CCTV data management
David Ellis made this Freedom of Information request to Test Valley Borough Council
The request was successful.
From: David Ellis
9 July 2008
Dear Sir or Madam,
Please provide the following information :
1) The date of installation of each of the CCTV cameras controlled
by the Borough.
2) The retention period for data recorded by each camera.
3) For each year since its installation, the number of Subject
Access requests under the Data Protection Act 1998 received for
data from each camera.
4) For each year since its installation, the number of times data
from each camera has been passed to the Police.
5) For each year since its installation, the number of times data
from each camera has been used as evidence in Court proceedings.
Yours faithfully,
D. Ellis
From: David Ellis
9 August 2008
Dear Sir or Madam,
Under the terms of the Freedom of Information Act 2000 you are
obliged to provide a response to this request within 20 working
days of its submission, i.e. by yesterday, 8/8/2008.
Please provide a response to the request forthwith.
Yours sincerely,
D. Ellis.
From: freedomofinformation
Test Valley Borough Council
11 August 2008
Dear Mr Ellis
Could you please give me further details of your original request, as
according to our records your CCTV query was resolved.
Many thanks
show quoted sections
From: David Ellis
11 August 2008
Dear freedomofinformation,
The request was as follows :
-------------------------------------------------------
9 July 2008
Dear Sir or Madam,
Please provide the following information :
1) The date of installation of each of the CCTV cameras controlled
by the Borough.
2) The retention period for data recorded by each camera.
3) For each year since its installation, the number of Subject
Access requests under the Data Protection Act 1998 received for
data from each camera.
4) For each year since its installation, the number of times data
from each camera has been passed to the Police.
5) For each year since its installation, the number of times data
from each camera has been used as evidence in Court proceedings.
Yours faithfully,
D. Ellis
------------------------------------------------------
It has not been resolved as you claim. No response has been
received. It has not been responded to within the statutory
time-limit and as such the Council is in breach of the law. Please
provide a substantive response within 48 hours or I shall seek an
Internal Review before lodging a case with the Information
Commissioner.
Yours sincerely,
D.Ellis.
From: freedomofinformation
Test Valley Borough Council
12 August 2008
Dear Mr Ellis
I have been advised that the email below was sent in reply to your
original request, and that the information required has not been
provided by you. Upon receipt of the postal address, the relevant
information will be sent.
Legal Services
Ext 01264 368422
HSPN 991 8422
mailto:[email address]
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient. If you
are not the intended recipient, please notify the Council's Data
Protection Administrator immediately on 01264 368231. Test Valley
Borough Council cannot accept any responsibility for the accuracy or
completeness of this message as it has been transmitted over a public
network. If you suspect that the message may have been intercepted or
amended, please call the Data Protection Administrator on the above
phone number.
show quoted sections
From: David Ellis
12 August 2008
Dear freedomofinformation,
No "e-mail below" (your words) was received, and none is evinced in
the thread of this correspondence.
Nonetheless, as you should be aware, a postal address is NOT
required for FOI requests. To quote:
Section 8.1.b of the FOI Act asks for an "address for
correspondence", and the ICO guidance is that an email address is
sufficient.
The Ministry of Justice has guidance on this – "As well as hard
copy written correspondence, requests that are transmitted
electronically (for example, in emails) are acceptable ... If a
request is received by email and no postal address is given, the
email address should be treated as the return address."
The Information Commissioner's "Hints for Practitioners" say "Any
correspondence could include a request for information. If it is
written (this includes e-mail), legible, gives the name of the
applicant, an address for reply (which could be electronic), and
includes a description of the information required, then it will
fall within the scope of the legislation."
As has been requested, since the Council is already in breach of
the law by not responding to this FOI request within the statutory
time-limit of 20 working days, a substantive response is required
within 48 hours.
Yours sincerely,
D. Ellis.
From: Tovey, Susan
Test Valley Borough Council
14 August 2008
Dear Mr Ellis
Thank you for your e-mail of 9th August. it has been passed to me as the
Council's Freedom of Information Officer.
The information you requested was not held by the Council in a format that
could be disclosed to you and a map was created that gave the various
locations. This was a hard copy, hence the e-mail sent to you on 4th July
by Mark Lambert of Technical Services requesting a postal address. We did
not receive an address to enable us to send the map to you and therefore
were unable to process your request. Had we received an address we could
have forwarded the map to you.
You will of course appreciate that the Council is not required to send
information in the format requested if it is unable to do so. We took the
view therefore that the time to comply with your request stopped until we
received an address.
However following a conversation with Mr Lambert I understand that his
service is now able to scan the map and you will therefore receive the
scanned version shortly.
Yours sincerely
Susan Tovey
Susan Tovey
Head of Legal Services
Test Valley Borough Council
Tel: 01264 368401
HPSN 991 8401
<[1]mailto:[email address]>
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient. If you are
not the intended recipient, please notify the Council's Data Protection
Administrator immediately on 01264 368231. Test Valley Borough Council
cannot accept any responsibility for the accuracy or completeness of this
message as it has been transmitted over a public network. If you suspect
that the message may have been intercepted or amended, please call the
Data Protection Administrator on the above phone number.
References
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1. mailto:[email address]
From: David Ellis
14 August 2008
Dear Ms. Tovey,
Thank you for your response. Unfortunately I think wires have been
getting crossed. I received a communication from Mr. Lambert today
regarding my original request for information on the locations of
the Borough Council's cameras and associated signs, to which I
responded today that I had already received the information back on
9th July 2008 from a Ms. Dodd.
The request with which the current correspondence concerns itself
was in fact made on the same day, 9th July, as Ms. Dodd's reply to
me regarding the earlier request, and is a follow-on to that one,
but it is a separate request and asks for a very different set of
information. I have already been asked to repeat its contents once
in this thread, but for the sake of completeness, here is the
request again :
-------------------------------------------------------
Please provide the following information :
1) The date of installation of each of the CCTV cameras controlled
by the Borough.
2) The retention period for data recorded by each camera.
3) For each year since its installation, the number of Subject
Access requests under the Data Protection Act 1998 received for
data from each camera.
4) For each year since its installation, the number of times data
from each camera has been passed to the Police.
5) For each year since its installation, the number of times data
from each camera has been used as evidence in Court proceedings.
-------------------------------------------------------
A response is now overdue and it would be appreciated if it were
provided in the immediate future.
Yours sincerely,
D. Ellis.
From: David Ellis
21 August 2008
Dear Sir or Madam,
There has still been no response to the questions contained in this
Freedom of Information request, which is coming up to two weeks
overdue.
Under the terms of the Freedom of Information Act 2000 I wish to
request an internal review of your handling of this request.
Yours faithfully,
D. Ellis
From: freedomofinformation
Test Valley Borough Council
22 August 2008
Dear Mr. Ellis
Thank you for your e-mail and this has been passed to the relevant
Department to deal with as a matter of urgency and we can only apologise
for the delay in replying to you.
Kind regards
Linda Judd
Legal Services
Ext: 8402 (pm)
show quoted sections
From: David Ellis
4 September 2008
Dear freedomofinformation,
What is the status of the internal review requested for this
overdue FOI request ?
Yours sincerely,
D. Ellis.
From: Wilson, David
Test Valley Borough Council
5 September 2008
Dear Mr Ellis
I refer to your request for information dated 9th July and apologise for
the delay in replying. There is some confusion as to whether you have
had an earlier reply due to my colleagues being on leave.
I understand that Mr Lambert responded to an earlier Email requesting
information on our CCTV system. If you have already received
information on this request please let me know.
1) The date of installation of each of the CCTV cameras controlled by
the Borough.
Unfortunately the cameras were not all installed as part of one
contract. I am therefore liaising with the Legal Department to get the
information by checking back the installation contracts.
2) The retention period for data recorded by each camera.
-31days
3) For each year since its installation, the number of Subject Access
requests under the Data Protection Act 1998 received for data from
each camera.
I am liaising with our community safety manager on this question and
hope to provide the information in the very near future
4) For each year since its installation, the number of times data from
each camera has been passed to the Police-
I am liaising with our community safety manager on this question and
hope to provide the information in the very near future
5) For each year since its installation, the number of times data from
each camera has been used as evidence in Court proceedings
Data protection prevents us giving the information to anyone other than
the police. We do not hold the information as to how often the data has
been used in evidence on court proceedings. Presumably the police will
have a record of this information
Once again sorry for the delay and confusion of the reply to your
original E mail
Yours Sincerely
David Wilson File Ref
Principal Engineer
Test Valley Borough Council
HPSN 991 (8702)
Tel 01264 368702
mailto:[email address]
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient. If you
are not the intended recipient, please notify the Council's Data
Protection Administrator immediately on 01264 368231. Test Valley
Borough Council cannot accept any responsibility for the accuracy or
completeness of this message as it has been transmitted over a public
network. If you suspect that the message may have been intercepted or
amended, please call the Data Protection Administrator on the above
phone number.
show quoted sections
From: McKenzie-Robinson, Tracey
Test Valley Borough Council
8 September 2008
Dear Mr Ellis
I have received your email today regarding your recent Freedom of
Information request. I am sorry that you have had cause to complain.
Please be advised that we will be reviewing the timeline of your request,
and we will be back in contact with you within 10 days.
If however you require further assistance in the interim, please do not
hesitate to contact me.
With kind regards
Tracey McKenzie-Robinson
Complaints and Improvements Officer
Test Valley Borough Council
HPSN 991 8109
01264 368109
mail to [1][email address]
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient.. If you are
not the intended recipient, please notify the Council's Data Protection
Administrator immediately on 01264 368231. Test Valley Borough Council
cannot accept any responsibility for the accuracy or completeness of this
message as it has been transmitted over a public network. If you suspect
that the message may have been intercepted or amended, please call the
Data Protection Administrator on the above phone number.
.
References
Visible links
1. mailto:[email address]
From: Wilson, David
Test Valley Borough Council
12 September 2008
Dear Mr Ellis
Further to my E mail of 5th September I have now managed to collate the
information from the various sources. I have added the additional
information to my earlier reply - see below.
Once again I apologise for the delay in providing this information
David Wilson File Ref
Principal Engineer
Test Valley Borough Council
HPSN 991 (8702)
Tel 01264 368702
mailto:[email address]
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient. If you
are not the intended recipient, please notify the Council's Data
Protection Administrator immediately on 01264 368231. Test Valley
Borough Council cannot accept any responsibility for the accuracy or
completeness of this message as it has been transmitted over a public
network. If you suspect that the message may have been intercepted or
amended, please call the Data Protection Administrator on the above
phone number.
show quoted sections
From: Tetstall, Roger
Test Valley Borough Council
15 September 2008
Dear Mr Ellis
Further to your recent correspondence regarding the above Freedom of
Information request, we have now completed our investigations. It appears
that there was some confusion as to whether the request had been answered
in response to your prior enquiry, and this, coupled with ensuing delays
have led us to conclude that the response has taken longer than is
acceptable.
As such, please accept our apologies for the delays you have experienced,
and the assurance that, as a result of your complaint, we are taking steps
to review and improve the monitoring process for Freedom of Information
requests to ensure better compliance.
I am given to understand that you should have received the balance of the
information request by now. If for any reason this is not the case,
please do not hesitate to contact us immediately.
Should you have any further queries please do not hesitate to contact us.
We hope that this resolves the complaint to your satisfaction, but if you
still feel aggrieved you have the right to apply to the Information
Commissioner for a decision.
Yours sincerely,
Roger Tetstall
Chief Executive
Test Valley Borough Council
Tel: 01264 368101
HPSN: 991 8101
[1]mailto:[email address]
The information in this e-mail is confidential. The content may not be
disclosed or used by anyone other than the intended recipient. If you are
not the intended recipient, please notify the Council's Data Protection
Administrator immediately on 01264 368000. Test Valley Borough Council
cannot accept any responsibility for the accuracy or completeness of this
message as it has been transmitted over a public network. If you suspect
that the message may have been intercepted or amended, please call the
Data Protection Administrator on the above phone number.
References
Visible links
1. mailto:[email address]
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