CCTV Code of Practice , CCTV Annual Report & Control Room Procedures Manual

Dear Ms. Whittles,

I am writing to acknowledge receipt of your Freedom of Information
request.

As this request is for new information, rather than a continuation of your
previous response, we will treat this as a new request.

A response will be submitted within 20 working days.

Kind regards,

East Coast Main Line Company Limited
________________________________________
From: Barbara Whittle [[FOI #100509 email]]
Sent: 16 January 2012 02:59
To: Enquiries
Subject: Freedom of Information request - CCTV Code of Practice , CCTV
Annual Report & Control Room Procedures Manual

     Dear East Coast Main Line Company Limited,

     Most (if not all) public bodies operating public space CCTV have a
     "CCTV Code of Practice" , examples of which can be found using the
     following links

     http://www.charnwood.gov.uk/pages/cctv

    
http://www.newark-sherwooddc.gov.uk/pp/g...

     and also "CCTV Annual Reports" (example below)

     http://www.woking.gov.uk/community/safet...

     and a "Control Room Procedures Manual" listing duties,
     responsibilities and procedures to be followed is also mentioned

     As East Coast Main Line Company Limited is a public body subject to
     the Freedom of Information Act I wish to request copies of your
     CCTV Code of Practice , CCTV Annual reports for the last 3 years
     and the Control Room Procedures Manual listing duties,
     responsibilities and procedures to be followed

     I appreciate that your company may not use the same titles for the
     documents as the local councils listed above , so I am looking for
     copies of any documents which contain similar information

     The local council documents list the locations of CCTV cameras ,
     however I am not particularly interested in the locations of your
     CCTV cameras - so I do not mind if these are omitted from your
     response

     In addition to the above documents relating to CCTV , I wish to
     know whether CCTV at stations served by your trains is viewable by
     other organisations in real time and/or remote access

     Darlington Borough Council states that it can view train station
     CCTV from its control room and British Transport Police have remote
     viewing suites , so I am seeking the identity of all organisations
     able to view CCTV images at stations served by your trains using
     real time and/or remote access and ideally the locations that they
     have access to (eg the name of the stations - I assume Darlington
     Council cannot view Kings Cross)

     Some stations may have more than one company's control room
     carrying out surveillance (or a control room staffed by more than
     one company)in which case it is correct that people should know
     which organisations are responsible for the CCTV surveillance at a
     particular station in the event that they wish to submit a Data
     Protection Subject Access request and to review the CCTV Code of
     Practice

     Yours faithfully,

     Barbara Whittle

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [FOI #100509 email]

     Is [East Coast request email] the wrong address for
     Freedom of Information requests to East Coast Main Line Company
     Limited? If so, please contact us using this form:
     http://www.whatdotheyknow.com/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     http://www.whatdotheyknow.com/help/offic...

     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.

     -------------------------------------------------------------------

Dear Ms. White,

Please find attached our response to your request in addition to copies of
our relevant policy documentation.

Kind regards,

East Coast Main Line Company Limited

________________________________________
From: Barbara Whittle [[FOI #100509 email]]
Sent: 16 January 2012 02:59
To: Enquiries
Subject: Freedom of Information request - CCTV Code of Practice , CCTV
Annual Report & Control Room Procedures Manual

     Dear East Coast Main Line Company Limited,

     Most (if not all) public bodies operating public space CCTV have a
     "CCTV Code of Practice" , examples of which can be found using the
     following links

     http://www.charnwood.gov.uk/pages/cctv

    
http://www.newark-sherwooddc.gov.uk/pp/g...

     and also "CCTV Annual Reports" (example below)

     http://www.woking.gov.uk/community/safet...

     and a "Control Room Procedures Manual" listing duties,
     responsibilities and procedures to be followed is also mentioned

     As East Coast Main Line Company Limited is a public body subject to
     the Freedom of Information Act I wish to request copies of your
     CCTV Code of Practice , CCTV Annual reports for the last 3 years
     and the Control Room Procedures Manual listing duties,
     responsibilities and procedures to be followed

     I appreciate that your company may not use the same titles for the
     documents as the local councils listed above , so I am looking for
     copies of any documents which contain similar information

     The local council documents list the locations of CCTV cameras ,
     however I am not particularly interested in the locations of your
     CCTV cameras - so I do not mind if these are omitted from your
     response

     In addition to the above documents relating to CCTV , I wish to
     know whether CCTV at stations served by your trains is viewable by
     other organisations in real time and/or remote access

     Darlington Borough Council states that it can view train station
     CCTV from its control room and British Transport Police have remote
     viewing suites , so I am seeking the identity of all organisations
     able to view CCTV images at stations served by your trains using
     real time and/or remote access and ideally the locations that they
     have access to (eg the name of the stations - I assume Darlington
     Council cannot view Kings Cross)

     Some stations may have more than one company's control room
     carrying out surveillance (or a control room staffed by more than
     one company)in which case it is correct that people should know
     which organisations are responsible for the CCTV surveillance at a
     particular station in the event that they wish to submit a Data
     Protection Subject Access request and to review the CCTV Code of
     Practice

     Yours faithfully,

     Barbara Whittle

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [FOI #100509 email]

     Is [East Coast request email] the wrong address for
     Freedom of Information requests to East Coast Main Line Company
     Limited? If so, please contact us using this form:
     http://www.whatdotheyknow.com/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     http://www.whatdotheyknow.com/help/offic...

     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.

     -------------------------------------------------------------------