Case management manual

Paul made this Freedom of Information request to Independent Police Complaints Commission

The request was successful.

From: Paul

13 January 2010

Dear Independent Police Complaints Commission,

Please may I have a copy of the case management process/file. To
understand my request, it is the manual refered to in the following
passage;

It had to develop training for staff, including a manual,
which was issued over two years ago to staff, on how
they should deal with cases before them.

This passage is taken from;

http://www.publications.parliament.uk/pa...

Yours faithfully,

Paul

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From: Paul

11 February 2010

Dear Independent Police Complaints Commission,

Will a response to this request be provided? If not actioned within
7 days I will refer the matter to the ICO

Yours faithfully,

Paul

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From: Athena Cass
Independent Police Complaints Commission

26 February 2010

Attachment FOI Internal Review Ack letter.1001997.sent out to Mr Paul.Dated.26.2.2010.Dil.doc
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[Subject only] FOI Internal Review Ack letter.1001997. sent out to Mr Paul.Dated.26.2.2010.

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From: Paul

26 February 2010

Dear Athena Cass,

the letter doesn't even have a named individual? the ipcc really
are showing themselves to be quite unprofessional and lack of
attention to detail.

a worry considering the nature of your business investigating the
police.

can the letter please be amended and a name added and expected date
for providing such a simple request.

Yours sincerely,

Paul

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Paul left an annotation (11 March 2010)

REFERED TO THE IPCC - 11 MARCH 2010

'i wish to complain about the ipcc http://www.ipcc.gov.uk/ who have repeatedly failed to respond lawfully to FOI requests. On this occassion i have merely recieved an acknowledgement email telling me they will respond when my 'request is finalised. It was finalised when i sent the request!

this is not a complicated request, merely asking for a document refered to by the head of the ipcc, nick hardwick in responding to a Parliamentary home affairs committee question.

despite this they immediately tell me they will be delaying a response, i think this notice to delay is in contravention as against requirements of foi act.

you may see the history here;

http://www.whatdotheyknow.com/request/ca...

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From: Paul

11 March 2010

Dear Athena Cass,

This has been referred to the ICO.

Yours sincerely,

Paul

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From: Phil Johnston
Independent Police Complaints Commission

28 April 2010

Attachment Paul 1001997 decision ltr.pdf
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<<Paul 1001997 - decision ltr.pdf>>

Dear Sir,
I refer to your e-mail, included below, in which you request information
from the IPCC. Please find attached to this e-mail my response to your
request.

I am sorry about the delay in replying.

Philip Johnston
Independent Police Complaints Commission
90 High Holborn
London
WC1V 6BH

From: Paul <mailto:[FOI #26917 email]>
To: !FOI Requests <mailto:!FOI Requests[EX:/O=IPCC/OU=FIRST
ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=FOI]>
Cc:
Sent: 14/01/2010 at 00:57
Received: 14/01/2010 at 01:38
Subject: Freedom of Information request - Case management manual

Dear Independent Police Complaints Commission,

Please may I have a copy of the case management process/file. To
understand my request, it is the manual refered to in the following
passage;

It had to develop training for staff, including a manual,
which was issued over two years ago to staff, on how
they should deal with cases before them.

This passage is taken from;

http://www.publications.parliament.uk/pa...
335.pdf

Yours faithfully,

Paul

show quoted sections

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From: Paul

29 April 2010

Dear Phil Johnston,

Thank you for your belated response to my request for information
and the apology for not attending to this within the prescribed
time period. It is welcoming to know that as a result of this
request the IPCC is becoming more transparent and publishing it's
documentation that it may be freely accessed.

http://www.ipcc.gov.uk/index/resources/e...
seworkmanual.htm

I understand this material was published following my request in
April 2010.

Once again thank you.

Yours sincerely,

Paul

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