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Call recording contracts for the Careers Advice Service
C Ross made this Freedom of Information request to Learning and Skills Council
The request was successful.
From: C Ross
5 March 2010
Dear Learning and Skills Council,
Recently, the LSC recently awarded contract(s) to provide call
recording services for its Careers Advice Service.
Please will you provide me with:
- the company names of those who tendered, and
- a copy of the winner's tender document, including all
specification, pricing and any other information or material
submitted by the winner, and
- a copy of the contract signed between the LSC and the winner.
Yours faithfully,
C Ross.
From: Freedom of Information
Learning and Skills Council
9 March 2010
Dear C Ross
Thank you for your request for Information relating to the Careers Advice Service.
Your request was received on the 8 March and we are dealing with it under the terms of the Freedom of Information Act 2000.
Yours sincerely
__________________________________________________
Information Rights Manager
Learning and Skills Council
Information Systems
Cheylesmore House
Quinton Road
Coventry
CV1 2WT
E: [LSC request email]
www.lsc.gov.uk
The LSC, the organisation that exists to make England better skilled and more competitive
__________________________________________________
show quoted sections
From: C Ross
8 April 2010
Dear Freedom of Information,
My request for information regarding call recording contracts for
the Careers Advice Service has not prompted a response since your
note of 9 March 2010.
By my calculation, even taking into account the Easter period, I
believe that more than 20 working days have elapsed since my
initial request received by you on 8 March 2010.
As such, not only am I repeating my request for the information, I
now hereby ask you to conduct an internal review into my request,
to ascertain why there has been a delay in providing the
information.
My initial request is listed in full here:
http://www.whatdotheyknow.com/request/ca...
Please let me know when I can expect to receive the information, as
soon as possible.
Yours sincerely,
C Ross
From: Freedom of Information (Skills Funding Agency)
9 April 2010
Dear C Ross
I apologise for the delay in responding to your request for information. The twentieth working day was Wednesday 7 April.
I can advise that three organisations tendered for this work:
Opex Hosting
Veritape
Magnetic North
I can also advise that the organisation who won the tender was Magnetic North.
You have requested a copy of the winning tender and the contract. We are currently considering the public interest test in relation to disclosing this information and will provide a full response on or before the 21 April.
You have requested a formal review, the address to write to is shown below.
Address:
Complaints Manager
Legal and Compliance Shared Service
YPLA
Cheylesmore House
Quinton Road
Coventry CV1 2WT
I will pass on your email to the Complaint Manager.
Yours sincereley
__________________________________________________
Information Rights Manager
Skills Funding Agency
__________________________________________________
show quoted sections
From: Howat Donna (YPLA)
16 April 2010
Dear C Ross
I am writing further to your email dated 8 April 2010 in which you
requested an internal review into your request for information under the
Freedom of Information Act. Please accept my apologies for the delay in
responding.
If you wish to pursue this matter, it would be dealt with as a complaint
about the Skills Funding Agency in accordance with the attached
procedure. Please confirm, in writing, if you wish to pursue your
complaint.
Regards
show quoted sections
From: Green-Webb Amanda (IM Services)
21 April 2010
Invitation to tender call recording Magnetic North.pdf
113K
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Magnetic North Contract.pdf
2.6M
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SFA requestforinformationre08 03 2010 CROSSrespons.pdf
10K
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Dear C Ross
Please find attached our letter of response and supporting information.
Yours sincerely
show quoted sections
From: C Ross
21 April 2010
Dear Amanda,
Thank you for your response. If I have any questions, I will get
back to you.
Yours sincerely,
C Ross
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