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Call Handling Performance

J Newman made this Freedom of Information request to Department for Work and Pensions

The request was successful.

From: J Newman

2 December 2011

Dear Department for Work and Pensions,

The only phone number I have is 0845 6094904, which uses an
automated call handling and queuing system. What call handling
performance information is available, including calls abandoned?

Yours faithfully,

J Newman

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

2 December 2011

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

20 December 2011


Attachment FoI 3685 20.12.11.pdf
18K Download View as HTML


Dear J Newman

Please see attached response to your FoI request 3685

Kind regards

DWP Central FoI Team

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