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Busway issue tracking system
Ian Jackson made this Freedom of Information request to Cambridgeshire County Council
The request was successful.
From: Ian Jackson
26 March 2010
Dear Cambridgeshire County Council,
Do you have or use an issue tracking system (aka ticket tracking
system) which you are using to record snags, defects, and other
issues arising in relation to the Cambridgeshire Guided Bus ?
If so, what information is kept in this tracking system ? Please
provide a list of data items kept for each issue (aka ticket), and
any information you have about the scope of your use of it.
Yours faithfully,
Ian Jackson
From: FOI
Cambridgeshire County Council
27 April 2010
Dear Mr Jackson,
Please find attached Cambridgeshire County Council's response to your
request for information.
Please contact me if I can be of any further assistance to you.
Kind regards
Sarah Priestley
Information Governance Officer
Information Governance
<<650376_Jackson_2010_04_27_Response.pdf>>
From: Ian Jackson [[FOI #31580 email]]
Sent: 26 March 2010 11:46
To: FOI
Subject: Freedom of Information request - Busway issue tracking system
Follow Up Flag: Follow up
Flag Status: Yellow
Dear Cambridgeshire County Council,
Do you have or use an issue tracking system (aka ticket tracking
system) which you are using to record snags, defects, and other
issues arising in relation to the Cambridgeshire Guided Bus ?
If so, what information is kept in this tracking system ? Please
provide a list of data items kept for each issue (aka ticket), and
any information you have about the scope of your use of it.
Yours faithfully,
Ian Jackson
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