Dear Sir/Madam

I would like to know how many employees of the city council have
been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31st
October 2008.

Please also confirm how many complaints of bullying have been made
by employees of the council against managers or colleagues during
the same period.

Please confirm how many employees have claimed constructive
dismissal within the same period for bullying/harassment.

Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period for
bullying/harassment.

I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters. If
for any reason you are leaning toward rejecting any part of this
request or if you plan to argue that it is unmanageable or
unanswerable in any way then I would expect you to contact me
promptly to find ways to answer this request to our mutual
satisfaction.

Yours sincerely

Vicky Gray

New Service Request was submitted: RQST00002214148
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

show quoted sections

Dear Customer Care Centre

I would also clarify when I mentioned constructive dismissal, I was
referring to the employee directly, similar point about bullying
and harassment complaints, there is no Employment Tribunal claim
called "bullying and harassment". This will usually form part of a
claim for unfair dismissal or one (or more) of the various
discrimination claim and/or under the Protection from Harassment
Act. Could you provide the information on the aforementioned.

Could you provide the information in electronic format via this
website.

Thank you for your full co-operation

Yours Sincerely

Vicky Gray

New Service Request was submitted: RQST00002216700
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

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Dear Ms Gray

Thank you for your email of 4 December 2008 requesting information under the Freedom of Information Act.

Please find attached a copy of your response

Yours sincerely,

Jennifer Small
Freedom of Information Officer
Customer Care
Glasgow City Council
City Chambers
Glasgow
G2 1DU
Telephone: 0141 287 0900
Fax: 0141 287 4575
E-mail: [email address]
www.glasgow.gov.uk

<<2214148_Responsetocustomer.doc>>

Glasgow - Proud Host City of the 2014 Commonwealth Games

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Dear Sir or Madam

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Glasgow Council's
handling of my FOI request 'Bullying and Harassment'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/bu...

They have said some of the information is not held, but have not
confirmed what precisely is not held, unless it refers to their ‘no
information available’ entry in the table. They should make clear
what is not held and why no information is available. Do they not
record bullying complaints?

The statement about a central database is not the point at issue.
They do have the information and claim it would be too expensive. I
would ask for a breakdown of how the cost has been calculated.

On the basis of the foregoing, I would ask that a review be carried
out and that I be advised of the outcome of that review within the
timescales deemed appropriate in the Information Commissioner’s
recent guidance.

I look forward to hearing from you.

Yours sincerely

Vicky Gray

New Service Request was submitted: RQST00002245237
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

show quoted sections

Please find attached Mr Drummond's response to your recent request for an
FOI Review.

Regards

<<gray.doc>>

show quoted sections

Dear Sir or Madam

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Glasgow Council's
handling of my FOI request 'Bullying and Harassment'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/bu...

Yours sincerely

Vicky Gray

New Service Request was submitted: RQST00002270985
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

show quoted sections

Dear Ms Gray

Thank you for your email received on 21 January 2009. I am attaching a copy of the original acknowledgment letter dated 12 January 2009 regarding your request for review .

Yours sincerely

Jennifer Small
Freedom of Information Officer
Glasgow City Council

<<Acknowledgement Letter Gray.doc>>

Glasgow - Proud Host City of the 2014 Commonwealth Games

show quoted sections

Please find attached letter for your attention.

show quoted sections

Dear Ms Gray,

I am responding on behalf the member of my team who has been
dealing with this matter on behalf of the City Council.

Further to your previous correspondence with the council, as a
goodwill gesture we are now uploading the absence data onto the
Whatdotheyknow website.

The web submission form does not appear to permit uploading the
tabulated figures emailed to you on 26 May 2009, so we have instead
had to upload the Excel spreadsheet. You may be able to open this
with a web browser.

In terms of the figures themselves, please note that the Council
are unable to provide exact numbers of absences as per your
question 1, as the Council does not record this kind of information
in a manner that would comply with your request, as has been
determined throughout the appeal process with the Commissioner. The
psychological absence data contained in Table 2 below also contains
other types of absence data, differing than those forming your
request that cannot be removed and therefore, the data within Table
2 will be skewed when considered in the context of your question,
as previously explained. It is the Council's understanding that the
information provided also contained information extraneous to your
request that could not be extracted further, but that you were
desirous to receive it anyway so that you could make your own
determination. I therefore copy and paste the information as
previously sent to you here for ease of reference. Service No of
Employees Chief Executives 131 Financial Services 223 Development
and Regeneration Services 134 Direct and Care Services 1435 Social
Work Services 1930 Land Services * - Education Services * - Total
3853 * This information cannot be calculated for Education Services
and Land Services without extensive allocation of resources. NOTE:
The table above reflect the current structure of the Council but
this structure was not in place throughout the reference period.
Table 2 Total Days Lost per Council Service to psychological
absence in the reference period by quarter (1st July 2004 (Q2 2004)
to 31st December 2008 (Q2 2008)): please note that the figures
below are extracted from the spreadsheet but the formatting has
been lost in the process of uploading. Days Lost 2004 Days Lost
2005 Days Lost 2006 Days Lost 2007 Days Lost 2008 Totals Service Q2
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Building Services
1232 1480.5 1089 1228.5 1448 1322 908 1147 933 92.5 72 - - - - - -
10952.5 Chief Executive 349.5 517 346.5 226.5 133 243 217 257 219.5
254.5 286 515.5 433.5 329 297 553.5 433.5 5611.5 Cultural & Leisure
Services 1746.5 1777 1455.5 1320.5 1515 1490.5 1680 1764.5 1593
1582 1616.5 - - - - - - 17541 Development & Regeneration Services
179 224.5 250 254.5 260.5 197 270 190.5 161 256 278 450.5 239.5
253.5 469 293 239.5 4466 Direct & Care Services 5181 6064 6453 6831
6921 7075 7004.5 6806 5816.5 6077 6921 6031.5 5502 5478 6176.5 5298
5502 105138 Education Services 2352 4049 6020 4179 2555 4858 5885
4779 2567 5440 6396 5314 2507 5227 6155 4714 2507 75504
Environmental Protection Services 942.5 980.5 950 1002.5 915.5
964.5 1116 1043 1106 934.5 805 - - - - - - 10760 Land Services
1269.5 2009 1379 881 1038 1561.5 1310 1282.5 1494.5 2023.5 1486 - -
- - - - 15734.5 Land and Environmental Services - - - - - - - - - -
- 2940.5 3324 3241 2875.5 3401 3324 19106 Financial Services 978
861.5 866 675.5 977 941 738 556.5 416 738 788.5 533.5 677 581.5 524
564 677 12093 Social Work Services 6787.5 5965 6898 7994.5 5693.5
7866.5 7081 6801.5 6602.5 6116.5 6627.5 6449.5 5097 6561 6589.5
5179 5097 109407 Total Psychological Days Lost 21017.5 23928 25707
24593.5 21456.5 26519 26209.5 24627.5 20909 23514.5 25276.5 22235
17780 21671 23086.5 20002.5 17780 386313.5 NOTE: The table above
reflect the structure of the Council in each quarter as reported at
that period of time. eg Land Services and Environmental Protection
Services were two separate Services and reported individually until
Q4 of 2006 but were then integrated and reported as Land and
Environmental Services from Q1 of 2007. Table 3 Total Number of
Employees per Service per Quarter Employees 2004 Employees 2005
Employees 2006 Days Lost 2007 Days Lost 2008 Service Q2 Q3 Q4 Q1 Q2
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Building Services 2890 2928
2911 2866 2847 2881 2826 2781 2576 253 246 - - - - - - Chief
Executive 827 820 823 817 822 837 826 802 772 760 785 955 920 921
954 825 845 Cultural & Leisure Services 2127 2136 2190 2207 2255
2311 2266 2222 2237 2313 2312 - - - - - - Development &
Regeneration Services 702 703 722 736 750 770 774 796 903 894 710
696 683 672 674 628 689 Direct & Care Services 8966 9062 9059 8994
8978 8888 8813 8788 8797 8752 8666 8685 8988 8933 8795 9028 9062
Education Services 10618 10618 11271 11307 11317 11381 11786 11401
11470 11502 10886 10883 10901 10773 10861 11192 10601 Environmental
Protection Services 1744 1746 1773 1779 1765 1737 1718 1699 1712
1660 1611 - - - - - - Land Services 2975 2831 2779 2832 2879 2765
2732 2800 3077 2838 3133 - - - - - - Land and Environmental
Services - - - - - - - - - - - 4636 4169 4261 4227 4069 4118
Financial Services 1127 1137 1124 1151 1176 1208 1217 1219 1204
1202 1224 1077 1036 1046 1058 1071 1081 Social Work Services 5637
5688 5726 5744 5793 5716 5745 5596 5556 5304 5425 5369 5402 5357
5377 5225 5245 Total Employees 37613 37669 38378 38433 38582 38494
38703 38104 38304 35478 34998 32301 32099 31963 31946 32038 31641
NOTE: The tabel above reflect the structure of the Council in each
quarter as reported at that period of time. eg Land Services and
Environmental Protection Services were two separate Services and
reported individually until Q4 of 2006 but were then integrated and
reported as Land and Environmental Services from Q1 of 2007. Table
4 Total Days Lost to ALL Sickness Reasons (1st July 2004 (Q2 2004)
to 31st December 2008 (Q2 2008)) Total Days Lost (Q2 04 - Q2 08)
Total Sickness Q1 08-09 97778 Total Sickness Q2 08-09 84004 Total
Sickness 2007-08 412756.5 Total Sickness 2006-07 431970 Total
Sickness 2005-06 442942 Total Sickness Q2 04-05 88549 Total
Sickness Q3 04-05 113122.5 Total Sickness Q4 04-05 119902.5 Total
Days Lost in Reference Period 1791024.5 Total Psychological Absence
386313.5 % Psychological 21.6% I trust that this is satisfactory.

Best wishes,

Dr Kenneth Meechan Legal Manager Glasgow City Council

Dear Dr Kenneth Meechan

Thank you for providing the correct information, for your full
co-operation and for uploading the Excel spreadsheet.

Yours sincerely

Vicky Gray