Bullying and Harassment

Vicky Gray made this Freedom of Information request to Tunbridge Wells Borough Council

The request was successful.

From: Vicky Gray

4 December 2008

Dear Sir/Madam

I would like to know how many employees of the city council have
been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31st
October 2008.

Please also confirm how many complaints of bullying have been made
by employees of the council against managers or colleagues during
the same period.

Please confirm how many employees have claimed constructive
dismissal within the same period for bullying/harassment.

Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period for
bullying/harassment.

I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters. If
for any reason you are leaning toward rejecting any part of this
request or if you plan to argue that it is unmanageable or
unanswerable in any way then I would expect you to contact me
promptly to find ways to answer this request to our mutual
satisfaction.

Yours sincerely

Vicky Gray

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From: info
Tunbridge Wells Borough Council

4 December 2008

Dear Ms Gray

Thank you for your Freedom of Information Request, which has been acknowledged and forwarded to our FIO Officer, Ingrid Weatherup who will be in contact with you regarding your request.

If I can be of any further assistance please do not hesitate to contact me.

Kind regards

Jill Neve
Gateway Customer Services Advisor
Customer Access & Business Transformation
Tunbridge Wells Borough Council
Town Hall
Royal Tunbridge Wells
Kent TN1 1RS
Tel No: 01892 526121
email: [email address]
www.tunbridgewells.gov.uk

Help us to improve our service to you by completing our online Customer Satisfaction Survey - http://www.tunbridgewells.gov.uk/feedback

Please note that the Town Hall will be closed to the public from Monday 3 November when all Council services will be delivered from the new Tunbridge Wells Gateway at 8 Grosvenor Road, Royal Tunbridge Wells.

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From: Paul Kitson
Tunbridge Wells Borough Council

5 December 2008

Dear Vicky Gray,

Thank you for your recent email which we are handling in accordance with the Freedom of Information Act. I acknowledge receipt and confirm that we will respond within 20 working days from the date of receipt.

In the meantime, if you have any further queries regarding our Freedom of Information procedures please contact me on 01892 554077 or via e-mail to [email address] .

Kind regards
Paul

Paul Kitson
Customer Care Manager (Maternity Cover)
Tunbridge Wells Borough Council
Tel: 01892 554077
e-mail: [email address]

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From: Vicky Gray

6 December 2008

Dear Paul Kitson

Thank you for your prompt response. I would also clarify when I
mentioned constructive dismissal, I was referring to the employee
directly, similar point about bullying and harassment complaints,
there is no Employment Tribunal claim called "bullying and
harassment". This will usually form part of a claim for unfair
dismissal or one (or more) of the various discrimination claim
and/or under the Protection from Harassment Act. Could you provide
the information on the aforementioned.

Could you provide the information in electronic format via this
website.

Thank you for your full co-operation

Yours Sincerely

Vicky Gray

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From: Val Green
Tunbridge Wells Borough Council

5 January 2009

Dear Ms Gray
Further to your Freedom of Information request, I can confirm as follows:

According to our records the number of employees who have been absent
through stress, anxiety, depression or any combination of these ailments
between 1st August 2004 and 31st October 2008 is 40.

There have been 4 complaints of bullying against managers/colleagues in
this period.

There have been no constructive dismissal claims for bullying / harassment
in this period.

There have been no claims filed against the Council with the Employment
Tribunal for bullying / harassment in this period.

If you are dissatisfied with the information provided or the way in which
we have dealt with your request, you can make a complaint under the
Council's Complaints Procedure. Please write to William Benson, Director
of Change and Business Support at the address below or email
[email address].

Val Green
HR Manager
Change and Business Support Directorate
Tunbridge Wells Borough Council
Town Hall, Royal Tunbridge Wells, TN1 1RS
Tel 01892 554259
Email [email address]

Please note that the Town Hall will be closed to the public from Monday 3
November when all Council services will be delivered from the new
Tunbridge Wells Gateway at 8 Grosvenor Road, Royal Tunbridge Wells.

Help us to improve our service to you by completing our online Customer
Satisfaction Survey - [1]http://www.tunbridgewells.gov.uk/feedback

This e-mail is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented
are solely those of the author and do not necessarily represent
those of Tunbridge Wells Borough Council. If you are not the
intended recipient, be advised that you have received this
e-mail in error and that any use, dissemination, forwarding,
printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge
Wells Borough Council IT Help Desk on telephone
+44 (0)1892 526121 extension 3118 or e-mail to
[Tunbridge Wells Borough Council request email]

References

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From: Vicky Gray

9 January 2009

Dear Val Green

Thank you for your prompt response. I sent an email on the 6
December 2008 I would also clarify when I
mentioned constructive dismissal, I was referring to the employee
directly, similar point about bullying and harassment complaints,
there is no Employment Tribunal claim called "bullying and
harassment". This will usually form part of a claim for unfair
dismissal or one (or more) of the various discrimination claim
and/or under the Protection from Harassment Act. Can you confirm
there have been no claims concerning the aforementioned.

Thank you for your assistance

Yours sincerely

Vicky Gray

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From: Val Green
Tunbridge Wells Borough Council

9 January 2009

Thanks for your email. I am now out of the office until Monday 12th
January. Please contact Nicky Carter if your query is urgent.

This e-mail is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented
are solely those of the author and do not necessarily represent
those of Tunbridge Wells Borough Council. If you are not the
intended recipient, be advised that you have received this
e-mail in error and that any use, dissemination, forwarding,
printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge
Wells Borough Council IT Help Desk on telephone
+44 (0)1892 526121 extension 3118 or e-mail to
[Tunbridge Wells Borough Council request email]

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From: Val Green
Tunbridge Wells Borough Council

12 January 2009

Dear Vicky

I can confirm there have been no claims of this nature in the period specified.

Regards
Val

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Please note that the Town Hall will be closed to the public from Monday 3 November when all Council services will be delivered from the new Tunbridge Wells Gateway at 8 Grosvenor Road, Royal Tunbridge Wells.

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From: Vicky Gray

13 January 2009

Dear Val

Thank you for you for providing the correct information and for
your full co-operation.

Have a lovely New Year.

Kindest Regards

Vicky

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